Terence Williams | Page 62

Excellent service!!! Professional services! I’ve switched cars 3 times in 3 years and each time I purchased I was satisfied. This last purchase is a keeper for years. The entire staff is very m I’ve switched cars 3 times in 3 years and each time I purchased I was satisfied. This last purchase is a keeper for years. The entire staff is very much friendly and I have recommended people to buy at Wolfchase Honda. More

by TYHOBBS2001 Verified Customer Verified Customer

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Repeatedly put too much air in tire A young man pulled my vehicle around without communicating with me that he acknowledged that I was waiting on the car and that the key was left in the A young man pulled my vehicle around without communicating with me that he acknowledged that I was waiting on the car and that the key was left in the car for me. I asked him if he had the key and he just pointed to the car and walked off. Hours after leaving the dealership, my tire pressure light appeared. I stopped at Discount Tires and asked for my tire pressure to be checked. There was too much air placed in my tires from the service dept. This was the 2nd time consecutively that this has happened to my car. Also, I am disappointed with the fact that Honda has not recalled the 2014 Honda Accord for starter motor issues and battery issues. I am now at 38,390 miles and have had a total of 3 batteries and my car doesn’t always start right away. I sometimes have to push the starter button multiple times. My radio stations sometimes freeze. I have to turn it off and on to get it to work as expected. Well, I can continue with the workmanship of the car, but I think you are already aware of these issues. Back to the service dept, you do have a young lady that works in the bay who has a pleasant personality and greeted me professionally. She is an asset for this service department. My writing is a bit hard, but I can't stress the need for great customer service. Plus, I now have a lack of confidence that I will be treated well overall at this dealership - the dealership is not standing behind of or in front of their product with reasonableness. More

by T Harris Verified Customer Verified Customer

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Dexter is absolutely amazing! I had phenomenal service! I came on a busy Saturday and was in and out sooner than anticipated. Dexter was absolutely amazing. I will recommend to eve I had phenomenal service! I came on a busy Saturday and was in and out sooner than anticipated. Dexter was absolutely amazing. I will recommend to everyone I know with a Honda. More

by ARRIELLGIP Verified Customer Verified Customer

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Impressive Service Department Jeff was great! Definitely timely service! They took my Pilot right back and fixed the issue! Loved that they wanted to make sure every thing was func Jeff was great! Definitely timely service! They took my Pilot right back and fixed the issue! Loved that they wanted to make sure every thing was functioning correctly. More

by KSCLARK76 Verified Customer Verified Customer

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Very Professional The salesman and the finance manager were very clear professional patient and honest with me. I am an older woman customer. They were so helpful to The salesman and the finance manager were very clear professional patient and honest with me. I am an older woman customer. They were so helpful to a granny person like me. They explained alll details with patience More

by VMITCHELL8811 Verified Customer Verified Customer

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They rock!!!! WOLFCHASE HONDA ARE Awesome!!! I would recommend the service and the dealership to my friends and family. They are at your every need. They all rock! WOLFCHASE HONDA ARE Awesome!!! I would recommend the service and the dealership to my friends and family. They are at your every need. They all rock!!!! More

by CLJONES1972 Verified Customer Verified Customer

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IMPRESSIVE We went to the dealership to shop for a new car. We were met at the front by Don Vickery. He was very knowledgeable and friendly, but not pushy. He t We went to the dealership to shop for a new car. We were met at the front by Don Vickery. He was very knowledgeable and friendly, but not pushy. He took the time to thoroughly explain the operation of the vehicle we were interested in. The atmosphere of the dealership was very personable and inviting. It was such a contrast from the dealership we had previously shopped..(not Honda). More

by DEE JAE Verified Customer Verified Customer

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FULFILLING Good and timely service! A long happy customer of Honda sales and service. Have always been please with them and will gladly recommend them to famil Good and timely service! A long happy customer of Honda sales and service. Have always been please with them and will gladly recommend them to family and friends More

by BWILLIS1 Verified Customer Verified Customer

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New car purchase Very satisfied with staff. Mr. Dan was eager to find what I wanted. Mr. Reggie Williams was very informative with the financial aspect. Mr. Terrence W Very satisfied with staff. Mr. Dan was eager to find what I wanted. Mr. Reggie Williams was very informative with the financial aspect. Mr. Terrence Williams was very helpful in getting a vehicle for me when my old one was totaled out. Everyone went the extra mile. Great job and thank you very much! More

by JHAMBICK Verified Customer Verified Customer

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Excellent people and excellent Service Personnel at Wolfchase Honda from managers all the way to the technicians always provide great service; their commitment to excellence made me a loyal Personnel at Wolfchase Honda from managers all the way to the technicians always provide great service; their commitment to excellence made me a loyal customer. More

by MA2 Verified Customer Verified Customer

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