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Terrie Horton

Overview Reviews (752) Inventory (398)

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

752 Reviews

Overview Reviews (752) Inventory (398)

4.8

752 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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752 Reviews of Terrie Horton

July 26, 2025

Dealership Rating

Employee Rating

Jimmy did a great job, made it easy to buy the SUV we wanted. Very respectful of our time and was a huge help. Overall a great experience! wanted. Very respectful of our time and was a huge help. Overall a great experience! More

by M8KITSO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jul 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team, especially Jimmy, made the process of buying your SUV easy and enjoyable. Your feedback means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

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Employee Rating

I was very happy with my interaction with Jake and the ease of the entire transaction. ease of the entire transaction. More

by Clau

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman

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Jul 23, 2025 -

Robert Brogden Buick GMC responded

Thank you, Clau! We are happy to hear you had a great experience with Jake and found the transaction easy at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

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Employee Rating

Amazing inventory. Worth the two hour drive for the deals. I was treated well and would recommend Worth the two hour drive for the deals. I was treated well and would recommend More

by ROCKMF2007

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Olvera

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Jul 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're happy to hear you found our inventory impressive and that your experience was positive at Robert Brogden's Olathe Buick GMC. We appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

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Employee Rating

Best car buying experience! Jimmy Carpenter made the entire process so easy and I definitely recommend to anyone looking to purchase a new car! Jimmy Carpenter made the entire process so easy and I definitely recommend to anyone looking to purchase a new car! More

by AndiB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jul 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Andi! We're thrilled to hear that you had the best car buying experience with us at Robert Brogden's Olathe Buick GMC. We're glad Jimmy made the process easy for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2025

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Employee Rating

Dominik was great to work with - the rest of the team was very helpful timely and went out of the way to make things work. very helpful timely and went out of the way to make things work. More

by RENOE4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, David Blackburn

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Jul 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that Dominik and the team at Robert Brogden's Olathe Buick GMC provided you with such a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2025

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Everyone was transparent and kind, very willing to work with trade-ins. Would recommend for anyone looking for a simple car buying process. with trade-ins. Would recommend for anyone looking for a simple car buying process. More

by matteisenreich

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max Skid

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Jul 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. Transparency and kindness are core values for us, and we're glad our team made your car buying process simple. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 19, 2025

Dealership Rating

Employee Rating

Sage set me up with an appointment to install a front license plate bracket. Was in and out very quickly. license plate bracket. Was in and out very quickly. More

by WALRUS356

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Sage was a 5 star

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Jul 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive feedback! We're glad to hear that Sage was able to set you up with a quick appointment for your front license plate bracket installation. We strive to provide efficient service at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again for your future needs! Sincerely, The Robert Brogden Buick GMC Team

July 14, 2025

Dealership Rating

Employee Rating

Smooth process with sales, Ryan and Tim. Both were great and knowledgeable. The finance department was as well. Both were great and knowledgeable. The finance department was as well. More

by griffintd79

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor, Tim Lewis

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Jul 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're happy to hear you had a smooth experience with our sales team, Ryan and Tim, as well as our finance department at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

July 10, 2025

Dealership Rating

Employee Rating

Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem Prompt and efficient. Paid attention to what I said and solved the problem More

by TJFUNK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Skid, Matt Hoover

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Jul 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with our service advisor at Robert Brogden's Olathe Buick GMC. Prompt and efficient service is what we strive for, and it's fantastic to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 30, 2025

Dealership Rating

Employee Rating

Great experience! Sage worked hard on my deal and got it done! I would recommend anyone looking for a vehicle to give these guys a shot Sage worked hard on my deal and got it done! I would recommend anyone looking for a vehicle to give these guys a shot More

by brewstertroy3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Alvarez , Sage Herrera

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Jun 30, 2025 -

Robert Brogden Buick GMC responded

Thank you! We're thrilled to hear you had a great experience at Robert Brogden's Olathe Buick GMC. We're glad to know that Sage was able to assist you with your deal effectively. We appreciate your recommendation and look forward to helping you or anyone you send our way in the future! Safe travels in your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

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