Terry Ford
Terry Ford at Shottenkirk Honda of Cartersville

Terry Ford | Page 7

Sales Associate

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

Contact Me
4.8
109 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.8

109 Reviews

Write a Review

109 Reviews of Terry Ford

June 18, 2024

Dealership Rating
Employee Rating

Great work, they did a great job on my brakes. Thanks so very much.good More

by GDTHOMAS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Johnathan Miller, Jordan Waters, Logan Quijano , Angie Angell, Emily Lewis, Ethan McElrath, Drew Suslavich, Liz Vrooman

Jun 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 17, 2024

Dealership Rating
Employee Rating

They are very transparent, super nice and are always willing to help and answer questions. More

by TIFFANYNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters , Angie Angell

Jun 18, 2024

Shottenkirk Honda of Cartersville responded

Thanks, Tiffany, for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 04, 2024

Dealership Rating
Employee Rating

Terry did great job working with me . He gave great customer service & knew his job . More

by SAMBRALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Shottenkirk Honda of Cartersville responded

Sam, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Terry and our team, and we look forward to working with you again.

June 04, 2024

Dealership Rating
Employee Rating

Service was efficient, even with a large number of customers. Communication with service advisors was great. Waiting area is comfortable. More

by AGIBBSJSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Terry and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 23, 2024

Dealership Rating
Employee Rating

Great Service…. checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the f More

by dwp6217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

May 29, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2024

Dealership Rating
Employee Rating

Terry did not meet my expectations. Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he t More

by BWWSHAY1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell, Emily Lewis

May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 27, 2024

Dealership Rating
Employee Rating

Johnathan was nothing short of amazing. After my recent total loss. I was extremely overwhelmed with my entire situation. I felt rushed my insurance company to make a purchase. I haven’t be More

by HondaHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Miller , Bob Corley, TL Ford, Emmanuel “Cook” Holloway, Sherry Keffer, Drew Suslavich

Apr 27, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Johnathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new CR-V!

April 20, 2024

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Employee Rating

Terry was awesome! He was very attentive and made sure I got exactly what I wanted! More

by LEIGHWILLIAMS614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Terry delivered such a great experience!

April 19, 2024

Dealership Rating
Employee Rating

Great place to go if purchasing a vehicle everyone is super nice and knowledgeable of the vehicles definitely recommend them they will work with you so that you can get what you want for a reasonable $$$ More

by DEECOLEQUEEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Tommy Malone , Ethan McElrath

Apr 21, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 19, 2024

Dealership Rating
Employee Rating

Great service from everyone. Terry was great at explaining and assisting with all the features in the car. More

by TAYAKI15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis , Jason Lamarre

Apr 21, 2024

Shottenkirk Honda of Cartersville responded

Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Terry, and it was a pleasure having you at the dealership. We appreciate your review!

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