Terry Ford
Terry Ford at Shottenkirk Honda of Cartersville

Terry Ford | Page 6

Sales Associate

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

Contact Me
4.8
109 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.8

109 Reviews

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109 Reviews of Terry Ford

August 23, 2024

Dealership Rating
Employee Rating

Oil change went well. They notified me when it was complete and did it in a timely manner. More

by CAW172
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 23, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2024

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The service was amazing! I got helped by Terry and he was so informative and so kind. It was also such a fast oil change and service! More

by MAGGIEFIELDS2022
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 22, 2024

Shottenkirk Honda of Cartersville responded

Maggie, Thanks for sharing about your service experience with Shottenkirk Honda of Cartersville. Terry and our team appreciate your business and hope to see you again soon!

August 21, 2024

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everything was done well and had no problems with anything, they explained everything what was done to the car. More

by LOUISETHORNTON
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Recommend Dealer
Yes
Aug 22, 2024

Shottenkirk Honda of Cartersville responded

Louise, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 18, 2024

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Although having the dealer do maintenance and repairs is somewhat costly, I do trust them to help my older Honda stay well. More

by BJWCARROLL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters

Aug 19, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Terry, Kevin, and our team. We're glad to hear we delivered such a great experience!

August 17, 2024

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Attentive staff! Answered all of my questions and took care of me. As a woman, I felt safe coming there by myself knowing I won’t be cheated or taken advantage of. Ti More

by Joe.darko
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Recommend Dealer
Yes
Aug 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2024

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Logan, George, and Brittany were fantastic and I love my new Odyssey Van. I will definitely recommend Shottenkirk. More

by BETTYANDJOHNARNOLD
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Recommend Dealer
Yes
Aug 16, 2024

Shottenkirk Honda of Cartersville responded

Betty and John, Thank you so much for your kind words for Logan, George, and Brittany, and for taking the time to leave us this wonderful feedback!

August 14, 2024

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Employee Rating

The new cars lo The dealership looks very nice so clean places where families, or yourself can relax and look at vehicles and have your car services performed . More

by PATRICIA.CHARBONEAU
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Richie

Aug 14, 2024

Shottenkirk Honda of Cartersville responded

Thanks, Patricia, for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

Aug 14, 2024

PATRICIA.CHARBONEAU responded

The best place to go for your Vehicle.

August 06, 2024

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Shottenkirk Honda of Cartersville, Georgia always treats me like I am family. Any questions or concerns I have are always answered by complete professionalism. The work has always been done in a professiona More

by blchild
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Michael Welch, Jordan Waters , Justin Delong

Aug 06, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 26, 2024

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Employee Rating

Two issues - length of wait. Almost 3 hrs for an oil change and tire rotation and balance. Low tire alert came on after I started home. I had to turn around and go back. More

by CAROL.MCBRIDE
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Carol, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. We are glad our team was able to ultimately make this situation right.

June 18, 2024

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Employee Rating

Came in for oil change, tire rotate and inspection. Done in time promised. Recommended service and provided detailed explanation. More

by CHRISM924
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2024

Shottenkirk Honda of Cartersville responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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