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Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 26

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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not yet
rated
371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs, 5 mos

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

February 06, 2021

Dealership Rating
Employee Rating

Great professional service. I will be using them in the future. The service dept was clean and the entire staff was friendly. I would recommend choosing them for all your service needs. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Jim Pickett , Cynthia Bailey, Shawn Crowell, Ken Harris

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Feb 07, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We appreciate the kind words and recommendations, Steve! We look forward to future visits!

February 05, 2021

Dealership Rating
Employee Rating

Terry K. took good care of us on our first service at Bradshaw with our 2016 Malibu. We are happy to have found you and hope to continue. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 07, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are more than happy to hear we were able to take care of your Malibu, Kathy! We look forward to many more visits in the future!

February 05, 2021

Dealership Rating
Employee Rating

Terrry kitchens inconsiderate and extremely non communicative. Very poor people skills and somewhat of a scatter brain. This is the second one of these you have sent me. No more please. Thanks More

by bcouch18
Customer Service
Recommend Dealer
No
Print
Feb 06, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are sorry your experience was not to our 5 star goal. I hope you will contact me, Ken Harris, service manager at 864-303-7268. I would like to hear more and make sure we resolve any concerns you have. We will use all information you provide to help us improve in the future. I also will offer a service at our expense to allow you to see how we take this seriously and are constantly working to improve.

February 05, 2021

Dealership Rating
Employee Rating

My car is well cared for by the Bradshaw Service Dept. Mr. Kitchen was a great Service representative. He helped me purchase tires for my car. I More

by PAMCLIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 07, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for choosing us! We appreciate you taking the time to rate us and we look forward to future visits!

February 02, 2021

Dealership Rating
Employee Rating

Excellent service and communication. I am VERY pleased. Mr. Kitchens was top notch. (However, this 25 word minimum is totally inappropriate for this type of rating). More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 03, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We really appreciate your feedback! Thank you for letting us know about your visit. Please let us know if there is more that we can do for you.

February 02, 2021

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Employee Rating

The customer service was Great! The service guy directed me into the door upon arrival; no wait time. The service staff was very helpful. They assisted me with accessing/redeeming my reward points. The ser More

by HZ ABLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray , Sierra and the lady working with her

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Feb 03, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

January 31, 2021

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Employee Rating

Medium cost, friendliness, on time, and I bought the part from an auto business not from you and your business put it on for my vehicle. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 01, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the review and feedback. If there is anything more that we can do for you please let us know!

January 24, 2021

Dealership Rating
Employee Rating

Great service. Very informative. Stayed in touch and a commentating. I can count on them foe Saturday service of any kind. Great price for service More

by keithbru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 26, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review, Keith! We are happy to hear that you can rely on us for your service visits. If there is anything more that we can do for you, please let us know.

January 22, 2021

Dealership Rating
Employee Rating

Very efficient work done well and very timely service writer explained needs very well service was completely in a very timely way Acadia is much improved driving More

by dave.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 26, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Dave! Thank you for the review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group, Inc. and we hope to see you again soon!

January 21, 2021

Dealership Rating
Employee Rating

Terry Kitchens was great. But my car is not fix! Bought $300 floor mats don’t fit getting flack about returning not happy sorry a More

by CCAMPBELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 22, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry you are having problems after your visit. Please contact our service manager, Ken Harris at 8654-303-7268. We will work with you to get these concerns resolved as quickly as possible. Thank you so much for letting us know.

Jan 25, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are sorry you are experiencing a problem. Please contact mw, Ken Harris at 864-303-7268 and I can offer several options to get these resolved.

Jan 24, 2021

CCAMPBELL11 responded

If my car is fixed why when I went to church today went out and manually started 10 minutes prior and it would not defrost the small amount? Had to drive 7 minutes from my house for it even to start warming up

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