Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 6

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

December 11, 2022

Dealership Rating
Employee Rating

They have always taken good care of me and my vehicle. Their service department alway treats me well and are very polite and courtious. More

by FITCHKIDS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2022

Dealership Rating
Employee Rating

Excellent communication, customer service, timeliness, and workmanship. Added bonus, when I picked my car up it had been washed and shined! More

by Erin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pickett

December 05, 2022

Dealership Rating
Employee Rating

Terry did a great job helping assist me with my vehicle. Service did not take long. More

by Bryson
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Service Communication
Recommend Dealer
Yes

December 05, 2022

Dealership Rating
Employee Rating

Went in for tire rotation and oil change and paid for both but tires where not rotated call service adviser back when got home he said I would check and call me back but he never did so there you go. More

by STBSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 05, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH MY TODAY. I WOULD LIKE TO APOLOGIZE FOR THE CONFUSION ON OUR END AND I AM CONFIDENT MOVING FORWARD WE CAN GIVE YOU THE LEVEL OF SERVICE YOU ARE USED TO WHEN VISITING OUR DEALERSHIP. PLEASE I SAID EARLIER, FEEL FREE TO REACH OUT IF YOU NEED ANYTHING. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

Dec 06, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH MY TODAY. I WOULD LIKE TO APOLOGIZE FOR THE CONFUSION ON OUR END AND I AM CONFIDENT MOVING FORWARD WE CAN GIVE YOU THE LEVEL OF SERVICE YOU ARE USED TO WHEN VISITING OUR DEALERSHIP. PLEASE I SAID EARLIER, FEEL FREE TO REACH OUT IF YOU NEED ANYTHING. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

November 21, 2022

Dealership Rating
Employee Rating

Great service. Excellent personal. Great facilities if I need service again I will come back to Bradshaw to More

by John D. Hartness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Shawn Crowell, Brandon Lee

November 20, 2022

Dealership Rating
Employee Rating

Poor service. Last time I will use this dealer. Good thing being bought Good riddance. More

by Brink121501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zack Moran, Howard Bush

Nov 21, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning Mrs. Brinkerhoff. Thank you for the feedback. I am glad we were able to service the trucks needs again for you and help take care of the deductible as we had discussed prior to you coming in. If the transmission issue continues please feel free to reach out to me and we will try and help with that. My direct number is 864-879-7111 ext 1301 Zack Moran

November 20, 2022

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Employee Rating

Dealt with Terry Kitchens. Very professional and courteous. Car ready when promised along with a car wash. More

by Rssmirh5517
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Workmanship
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Recommend Dealer
Yes

November 18, 2022

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Employee Rating

Terrific service, received update calls, it was a pleasure to talk to any of them. More

by Angelaram
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray , Cynthia Bailey

November 18, 2022

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Employee Rating

Terry made sure to take care of us from day 1! Excellent customer service! Thank you so much! More

by Rebecca
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Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2022

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Employee Rating

They did Excellent work and it was done very fast. I would recommend to anyone! Very happy customer! More

by Sellarskayla
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Shawn Crowell, Brandon Lee

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