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Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 7

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

November 13, 2022

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Employee Rating

Professional service and completed the new tire replacement quicker than estimated. Very pleased with everyone. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 12, 2022

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Very professional and always going above and beyond to make sure I’m being taken care of . More

by ecadavid256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran

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Nov 12, 2022

ecadavid256 responded

.

November 11, 2022

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This dealership is awesome, helpful, friendly and reliable. They treat their customers like family too. More

by Trinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Easton Howard, Keith Payne , Cynthia Bailey, Shawn Crowell, Brandon Lee

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November 06, 2022

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Employee Rating

Awful service writer was awful didn’t type what I said and wasn’t knowledgeable More

by Jadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 07, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am sorry to hear you did not have a five star visit at our dealership. We strive for five star with every customer that comes through our doors, and we clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 13 01 Zack Moran

November 06, 2022

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Adam is the most attentive agent I have recently met there, furthermore the greeting area is second to none other. Bradshaw leads with service, great job !! More

by rbrant78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Donald, Zack Moran, Jim Pickett , Andy in service!!!! Great guy!

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November 05, 2022

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Excellent service. On time and finished quickly. Mr Kitchens delivered as promised and was very professional. More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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November 05, 2022

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Close by . Terry was a good rep . Not really pleased with everything over all tho More

by ronmahon777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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November 04, 2022

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Terry Kitchens was very helpful with my awards and points. Very patient and knowledgeable . Thanks More

by ELVIS.GROCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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November 04, 2022

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Employee Rating

Just do not do the little things right to earn your business each time you visit! It's always a hassle. More

by Javontey Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Gray, David Rocklein, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Shawn Crowell, Brandon Lee, Clayton Suggs

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Nov 04, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon Mr. Stewart.. I am sorry to hear you did not have a good visit at our dealership. We strive for five star service at every visit. I would like to speak with you to see what went wrong. My number is 864-879-7111 ext 1301, you may still have it from the first time you were here and left a review back in September. I hope to hear from you soon. If you do not get me please leave a voice mail and I will call you back. Zack Moran

November 04, 2022

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Employee Rating

Terry Kitchens and Zack Moran made sure my issue was resolved, and made sure I was satisfied More

by miller.kenesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran

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