Terry McDowell | Page 21

Efficient & helpful My lease was coming to an end so Terry reached out a few times for me to set my appt. When I came in I was clear with my expectations on what I needed My lease was coming to an end so Terry reached out a few times for me to set my appt. When I came in I was clear with my expectations on what I needed & he was clear & friendly on what could be done. There wasn't any back & forth games which was refreshing. The only downside I have about the dealership is the service department. I have had a heater issue which hasn't been fixed with multiple appointments. More

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2020 Explorer ST I got a call from Terry McDowell about a lease trade in. I also received a notice from Ford in the mail about turning my 2017 Explorer Platinum in ear I got a call from Terry McDowell about a lease trade in. I also received a notice from Ford in the mail about turning my 2017 Explorer Platinum in early for a 2019 Explorer Platinum. I made an appointment for 1030 on August 9. Showed up about 20 minutes early, talked to Terry, he called Connie over as he had to go to another appointment. Connie inspected our car and as they did not have any 2019 Explorer Platinums asked us what we would be interested in. They had some 2019's on the lot but were base or XLT. Then we saw the 2020 Explorer ST. So worked with Connie and wound up leasing the 2020 Explorer ST. Treated very good by sales and finance with NO upsale. A good buying experience. This is the 4th new vehicle we have purchased from this dealership. 2000 Mustang GT convertible, 2011 Ford Edge Limited (Adam Smith), 2017 Ford Explorer Platinum (Hal Severns) and now a 2020 Ford Explorer ST (Connie Jolicouer). Have not been disappointed with any of the transactions. More

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Purchase of a ford escape This is our third car purchase at Gosch Ford Temecula. We always experience excellent customer service here especially with Terry, Connie, Dana, Doug This is our third car purchase at Gosch Ford Temecula. We always experience excellent customer service here especially with Terry, Connie, Dana, Doug and Kenn. More

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Recommend Terry and Kyle to everyone. When my wife and I stepped out of the car we were warmly greeted by Terry. We told him what we were looking for and he explained he had the perfect ca When my wife and I stepped out of the car we were warmly greeted by Terry. We told him what we were looking for and he explained he had the perfect cars for us. We took a test drive in a new explorer and he explained every feature of the car and more. When we returned to the dealership we mentioned the color of the car wasn’t perfect for us so he looked through the inventory and found the color we wanted in a more upgraded model but for about the same price. We were having a little issues with the financing but he was more than willing to squeeze every penny out of the price to get us in our perfect car. If anyone is looking for a car I highly recommend Terry. More

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Fantastic and Fun This man will get you where you need to be. Got us all the deals he could have gotten and has an amazing personality. Super funny and characteristic. This man will get you where you need to be. Got us all the deals he could have gotten and has an amazing personality. Super funny and characteristic. Keeps you smiling the whole time. Really cares about your experience. Would so come back here for any other car. More

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Terry Mc Dowell Very helpful... He made our experience enjoyable and made sure we left with the vehicle we wanted, love love love him. I would highly recommend this d Very helpful... He made our experience enjoyable and made sure we left with the vehicle we wanted, love love love him. I would highly recommend this dealership. More

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