Theresa Moss

What can I say! Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in ha Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in having in a new Ranger and Bill delivered. If your looking for someone honest, who listens to your needs and wants Bill is your guy. Bill and Heritage Ford treat you like family. More

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Bill LaBonte was fantastic at letting me focus on the one pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It was a perfect match, and he married us!!! More

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I recently bought a Ford Explorer from Heritage Ford, which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and the features of the vehicle, without any pressure or overbearing sales techniques. He’s a bright young man who will go far! Thank you, Olin. Theresa was also extremely helpful in explaining the contracts and options, and very enjoyable to work with. I appreciate you both and am thankful for the great experience and my new car! Love the Explorer! More

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Easy to work with and didn’t make me feel like an inconvenience with all of my questions! inconvenience with all of my questions! More

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Everything was smooth and accommodating. Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through N Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through Noah and heritage because I didn’t feel pressured. Even the finance manager was kind and personable! They handled everything well. I will be using the dealer for service and will buy future vehicles here. Highly recommend More

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My work schedule is absolutely crazy. Olin worked thru my time issues to help me find the right truck. He was very calm and smooth through all of it to ensure that there were no issues. Olin worked thru my time issues to help me find the right truck. He was very calm and smooth through all of it to ensure that there were no issues. I really enjoyed working with him and will definitely reach out to him down the road when I’ll be looking to purchase my next vehicle. Thanks Olin! More

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I had an amazing experience with Heritage Ford. I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From t I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From the start, our salesperson Noah was outstanding—he was attentive, patient, and answered all of my questions without ever making me feel like I was asking too much. He was responsive and genuinely helpful throughout the process. I also had the pleasure of working with Theresa in financing, who was so kind and made everything simple and stress-free. Thanks to both of them, I now have my dream car at an affordable price and couldn’t be happier with the overall experience. I highly recommend Heritage Ford if you’re looking for great service and a dealership that truly cares about their customers. More

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I’ve bought two vehicles from Bill now, he’s the man. Go talk to him. Go talk to him. More

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I cannot say enough positive things about my experience at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready f at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready for the test drive and was extremely understanding to my lack of knowledge on newer vehicles as someone who had owned their current vehicle for nearly 10 years. I was also trading in a vehicle which I thought would complicate the process, but they were able to “appraise” the vehicle and give me a fair trade-in price within a half hour. The dreaded financing process came next- with their great rebates, flexible lease terms and my fair trade-in value, I didn’t see any need to negotiate. They drew up the paper work and then I was able to sit with one of the finance managers, Theresa, to sign the paperwork they had drafted. Theresa went over the paperwork in terms the average person can understand and she was very knowledgeable about all of the extra options available for the lease without at all trying to push those products. From the moment I walked in the door to the moment I walked out, I was there for a total of 3 hours, which to me, seemed like record time and something I valued. Both Nathan and Theresa were straight to the point and genuinely cared about the customer experience. I had financed two seperate vehicles at another dealership prior to ending up at Ford for this new vehicle and I will not be going anywhere else any time soon! More

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It was a pleasant and easy experience, I don't feel I was oversold by Bill or Theresa. Everyone was very helpful! oversold by Bill or Theresa. Everyone was very helpful! More

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