Theresa Moss
Theresa Moss at Heritage Ford

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
377 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

5 yrs, 2 mos

Industry Experience

28 yrs, 4 mos

5.0

377 Reviews

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377 Reviews of Theresa Moss

December 12, 2025

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Employee Rating

Heritage ford is a great dealership, has a good inventory found the truck I was looking for. More

by Duane McDonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

December 09, 2025

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Everyone I met at the dealership was friendly, polite and helpful. My salesperson did a great job finding the car I wanted and then explaining how everything on the car works. More

by pandapeg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Dec 09, 2025

Heritage Ford responded

Mary, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 08, 2025

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Professional, courteous, friendly staff all around! Had a great experience at Heritage Ford. Would recommend to others! More

by alaynakately
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Halliday, Olin Brown

Dec 09, 2025

Heritage Ford responded

Alayna, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Escape, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Escape!

December 05, 2025

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Everyone was phenomenal from start to finish. Alex helped me when I inquired online about the truck and paired me with Noah. Worked the numbers out to something comfortable and finished the proce More

by vtracer7
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Noah Adams , Alex Bushey

Dec 08, 2025

Heritage Ford responded

Cooper, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Alex, Noah and our team to shop for your new F-150, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

December 01, 2025

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We had a great experience at Heritage Ford. Charlie was super helpful and we are happy with our purchase. More

by ceaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty

Dec 01, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 18, 2025

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They are the best! Helpful, understanding, efficient and knowledgeable. I got what I wanted and more! More

by emilykorkosz17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Nov 19, 2025

Heritage Ford responded

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly! We look forward to seeing you in the service department when it's time for for your first scheduled maintenance visit, Until then, safe travels!

November 15, 2025

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We had a terrific experience. All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease More

by sarabreckenridge8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Noah Adams

Nov 17, 2025

Heritage Ford responded

Sara, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 10, 2025

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Great experience with Bill (sales) and Theresa (finance). Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard More

by Adam DeFayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Ross Temple

Nov 11, 2025

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to help find the perfect van to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2025

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Awesome team at Heritage to work with. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 05, 2025

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I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

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