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Theresa Moss
Theresa Moss at Heritage Ford
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Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
332 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

4 yrs, 7 mos

Industry Experience

27 yrs, 9 mos

5.0

332 Reviews

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332 Reviews of Theresa Moss

April 24, 2025

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Employee Rating

I have purchased 2 trucks from Bill in the past month for our fleet, both times the process has been seamless. Bill even went above and beyond helping us with logistics of getting the truck to another vendor More

by epeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Bill LaBonte

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Apr 24, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for trusting Bill with your feet needs! We are so glad to hear that you enjoyed working with him, and that your purchases, as well as the upfitting process went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 08, 2025

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Employee Rating

Olin did a job helping us find and purchase a Tacoma. He has a great attitude and could answer or research any questions we had. Theresa was also very nice to work with and helpful, and she found a bette More

by terrence.delaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

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Apr 09, 2025

Heritage Ford responded

Terrance, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 02, 2025

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Employee Rating

It was great. My experience was short and everything worked out good.bill was great More

by macnw3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

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Apr 04, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

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Employee Rating

I would highly recommend Heritage to other car buyers. They are nice friendly people, offer great service and are very efficient. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

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Mar 31, 2025

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2025

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Employee Rating

I highly recommend heritage ford. Quick response and answered all my questions. Let me test drive whatever I wanted. Stayed open an hour later so I could test drive two vehicles. I wa More

by Dmarquis198011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor Donahue

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Apr 01, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and Theresa to shop for and bring home your new Ford, and that everything went so smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 30, 2025

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Employee Rating

Bill is just great to work with, he makes my life easy! I will continue to call him for all my future vehicles More

by Cmcmechanical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Bill LaBonte, Anna Boland

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Mar 31, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill to outfit your company fleet, and that he was able to help make your recent purchase experience another smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 28, 2025

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Employee Rating

Our purchase of a 2024 Mach-E was great! Olin was a calm, and thus a persuasive sales agent. While he kept in touch with us, he was not pushy at all, which we appreciated. Mark and the team More

by incrementor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Halliday, Olin Brown

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Mar 31, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Mach-E, and that he was able to make sure everything went smoothly for you throughout your purchase and delivery process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 25, 2025

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Employee Rating

Great experience fast friendly and very personable. I would highly recommed going to heritage Ford if your looking to buy . More

by jhblaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

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Mar 25, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 25, 2025

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Employee Rating

Had a great experience with Heritage Ford, highly recommend, Zack Roberts, Theresa Moss, and Nathan Wardwell were awesome and very knowledgeable. More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts, Nathan Wardwell

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Mar 26, 2025

Heritage Ford responded

Jared, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Zack, Nathan, Theresa and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 23, 2025

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Employee Rating

Charlie Moriarty and Theresa Moss help me out a lot, they are the to go people at heritage Ford. I trades my jeep in for a 2024 ford F150, love the truck. Thank you both. More

by Jeeplady1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty , Lee martin /and auto shine

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Mar 24, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for your new F-150, and that they were able to help make the transition a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new F-150!

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