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Thomas James
Thomas James at Henry Brown Buick GMC

Thomas James | Page 10

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
171 Reviews
4.8

171 Reviews

Write a Review

171 Reviews of Thomas James

November 07, 2022

Dealership Rating
Employee Rating

Brandon is the best. Thanks for helping me purchase my second vehicle from Henry Brown in six months. More

by VETTEJOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

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Nov 07, 2022

Henry Brown Buick GMC responded

John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 07, 2022

Dealership Rating
Employee Rating

The experience at Henry Brown Dealership was phenomenal! World class service from Point A to Z More

by CR_HARRIGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan, Eiji Pollard

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Nov 07, 2022

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 28, 2022

Dealership Rating
Employee Rating

Had a great experience, was treated well and enjoyed the conversation with dealership staff. They really did a gray job More

by JEFF.HAWKINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion

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Oct 30, 2022

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 16, 2022

Dealership Rating
Employee Rating

Henry Brown has been where I have purchased two vehicles. I have been very pleased! More

by VCISCO.6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

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Oct 17, 2022

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 11, 2022

Dealership Rating
Employee Rating

Great service and professionalism. Able to help us when we were basically stranded.. Drove away satisfied. More

by THETADS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick, Eiji Pollard

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Oct 12, 2022

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 25, 2022

Dealership Rating
Employee Rating

The sale and service was great. I will recommend in the future. So happy with my truck More

by WILEYKING
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Rickie Bauman, Wagner Harrigan, Dwayne Champion , Aaron

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Sep 26, 2022

Henry Brown Buick GMC responded

Congratulations on your new truck We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 15, 2022

Dealership Rating

They listen and try to help based on the needs that I have at that time. More

by VGALVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna, Wagner Harrigan, Eiji Pollard

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Aug 16, 2022

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 30, 2022

Dealership Rating

Brandon was very professional and polite…glad he was able to assist and make the experience More

by MARDEBLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Brandon Warwick, Blain Richey

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Aug 01, 2022

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 22, 2022

Dealership Rating
Employee Rating

Everyone made the whole process smooth! I appreciated Brandon bringing the paperwork to our house, it was very convenient! More

by STACEY.C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Brandon Warwick

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Jul 24, 2022

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Stacy, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 19, 2022

Dealership Rating

No follow threw with what was said to be done. When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not hap More

by REBECCA.COLEMAN0827
Recommend Dealer
No

Other Employees Tagged: Adrienne Cross, Brandon Warwick

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Jul 19, 2022

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, Rebecca, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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