Thomas James
Thomas James at Henry Brown Buick GMC

Thomas James | Page 15

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
170 Reviews
4.8

170 Reviews

Write a Review

170 Reviews of Thomas James

January 06, 2021

Dealership Rating

Overall a good experience. A little rushed at the end however. Truck came in as requested. Dwayne is really easy to work with as well. Thanks More

by MARKIAQUINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion

Jan 06, 2021

Henry Brown Buick GMC responded

Thank you for your review and kind words for Dwayne! Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you'll enjoy your new truck! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 04, 2021

Dealership Rating
Employee Rating

I love my new truck! Mike Forney was awesome to work with, I was in a terrible accident and everyone was patient with me as I move pretty slow right now. There was limited inventory but I feel like we g More

by cxadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Rob Upchurch , Mike Forney

Jan 04, 2021

Henry Brown Buick GMC responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 01, 2021

Dealership Rating

This was my third purchase from Henry Brown Buick GMC. My car buying experience was great! I will always come back to Henry Brown for my next car. Dwight was great. More

by KBERGERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Mike Meade

Jan 02, 2021

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We thank you for your loyalty! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2020

Dealership Rating
Employee Rating

Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More

by TOMTAMBORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Rigo Ramirez , Joey Mundo (?)

Dec 21, 2020

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 10, 2020

Dealership Rating

Shannon Hendon was very helpful in reviewing the the systems of the vehicle. She also made my experience with the dealership a very good experience once again, hence, this was not my first time purchase More

by AUDI.J.SCOTT
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick , Shannon Hendon

Dec 10, 2020

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Shannon, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 25, 2020

Dealership Rating

very kind and knowledgeable. I don't have anything else to say. I am not a writer. I still have not received my paperwork. please send it. More

by RONALDW1
Friendliness
Recommend Dealer
Yes
Nov 25, 2020

Henry Brown Buick GMC responded

Ronald, Thank you so much for your wonderful review! We are thrilled that Wayner, Brandon, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 20, 2020

Dealership Rating

It was smooth and easy in working with Henry Brown to get my new GMC Terrain! Jose was great and very attentive. Thank you so much! More

by VADETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear Jose was was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 19, 2020

Dealership Rating

I had a great experience at Henry Brown. Hands down the easiest purchase I have ever done, and I have done quite a few. Dwayne was excellent with communication and exceeded my expectations with his profess More

by MARKDTRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion , Mike Forney

Nov 19, 2020

Henry Brown Buick GMC responded

Mark, Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that Dwayne was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 23, 2020

Dealership Rating
Employee Rating

Great experience at Henry Brown Buick. Their team knew my needs, presented options, and really provided a high level of customer satisfaction. Definitely recommend them. More

by RJMTAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Nick Cavalliero

Oct 26, 2020

Henry Brown Buick GMC responded

Hello! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 05, 2020

Dealership Rating

Without exception, every single interaction I have had through two vehicle purchases has been outstanding! That includes maintenance services for both vehicles and the finance. More

by 1ACL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer , Tim Bryant and Shane Terry

Oct 05, 2020

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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