Thomas Kamenos | Page 23

Great service! Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait time when picking up my car. This is a great place to go. More

by k.dubberke.t Verified Customer Verified Customer

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We were greeted with extreme professionalism and courtesy, attention to detail, patience, knowledgeable, and great guidance. Robert is more interested in matching you with the right car; asa result courtesy, attention to detail, patience, knowledgeable, and great guidance. Robert is more interested in matching you with the right car; asa result, he asks intriguing questions and engages in dialogue to ensure you are making the decisions that best suits your needs and wants. Ray is a superb finance manager who is kind and thorough and really good at explaining the nuance of maintaining a BMW. More

by angelicachamar Verified Customer Verified Customer

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The worst Dealership in Southern California Do ever trust Pacific BMW dealership services and sales people. They promise you the moon and the stares to get you to buy the car then deliver none. Do ever trust Pacific BMW dealership services and sales people. They promise you the moon and the stares to get you to buy the car then deliver none. I waited for them to repair damaged front windshield glass was on the car when I bought the car. It took them a over month and half to set an appointment to bring it in. After a week in repair, I picked up the car to find they only batch the windshield class and never said a word about. I drove the car of the site Now I am taking this case to court to get them to deliver on their promise. More

by AABI Verified Customer Verified Customer

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Amazing and simple Our sales rep James Kim was extremely helpful and knowledgeable, our 2016 certified five series is a great car and value. The entire process from the Our sales rep James Kim was extremely helpful and knowledgeable, our 2016 certified five series is a great car and value. The entire process from the test drive through financing was very professional. Follow up from James is very reassuring. I will be sure to recommend Pacific BMW to all Best, Hugo More

by hficarras Verified Customer Verified Customer

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The service was excellent and very professional. I also The service was excellent and very professional. I also think you guys should give both Luke and Gary a enormous raise for their commitment to aweso The service was excellent and very professional. I also think you guys should give both Luke and Gary a enormous raise for their commitment to awesome and impeccable customer service. More

by juanmorse Verified Customer Verified Customer

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My husband and me were meeting with the BMW dealer — Frank, he is amazing and very friendly man. We decided to my the X5 car in less than half hour. A nice experienced at Pacific BMW. Frank, he is amazing and very friendly man. We decided to my the X5 car in less than half hour. A nice experienced at Pacific BMW. More

by fannyan0301 Verified Customer Verified Customer

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Well done Steve Saroyan I highly recommend Steve Saroyan to anyone interested in purchasing or leasing a BMW, he gets the job done like no one else I've worked with. I highly recommend Steve Saroyan to anyone interested in purchasing or leasing a BMW, he gets the job done like no one else I've worked with. More

by mail1 Verified Customer Verified Customer

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FAILED TO SUPPORT AFTER PURCHASE YOUR SERVICE WAS GOOD AND FAIR. HOWEVER, AFTER I RECEIVED THE THE VEHICLE, I NOTICED I DID NOT RECEIVE THE CAR WINDOW STICKER INVOICE TO SEE WHAT IS YOUR SERVICE WAS GOOD AND FAIR. HOWEVER, AFTER I RECEIVED THE THE VEHICLE, I NOTICED I DID NOT RECEIVE THE CAR WINDOW STICKER INVOICE TO SEE WHAT IS INCLUDED AND WHAT OPTIONS IT CAME WITH. SO I CALLED PACIFIC, AND REQUESTED FOR A COPY OF STICKER INVOICE ON 12/26/2019. THE PERSON ANSWERING THE CALL SAID, SHE WILL GIVE A MESSAGE TO LUKE (OUR SALES PERSON) TO SEND OUT THE INVOICE TO ME BY EMAIL. HOWEVER, I HAVE NOT RECEIVED THE INVOICE OR ANY FOLLOW UP CALL YET. More

by JHONGLAW Verified Customer Verified Customer

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BMW is Awesome！ Steven is so nice and friendly. He help us a lot during the purchasing, including finding the suitable vehicle for us, dealing with finical questions Steven is so nice and friendly. He help us a lot during the purchasing, including finding the suitable vehicle for us, dealing with finical questions and taking us to test drive. He is super patient. And then, here we are, I get my first car in my life! Thank you Steven! Thank you BMW! More

by yiyang.sang Verified Customer Verified Customer

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Excellent customer service! All the staff was very attentive and friendly. Will highly recommend this dealership. Will probably return in the future. Overall customer service! All the staff was very attentive and friendly. Will highly recommend this dealership. Will probably return in the future. Overall experience was great! More

by lala11219 Verified Customer Verified Customer

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