Thomas Kamenos | Page 23

Excellent customer service!!! Appreciate all the help and obviously car salesman Adess is enjoying and love his work. Great Job and keep up the good work. Thank you! obviously car salesman Adess is enjoying and love his work. Great Job and keep up the good work. Thank you! More

by JimCris Policarpio Verified Customer Verified Customer

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If you're looking to purchase a new or used vehicle, heck if you simply need your BMW serviced i would highly recommend Pacific BMW. No business is perfect, but this dealer went out their way to ensure heck if you simply need your BMW serviced i would highly recommend Pacific BMW. No business is perfect, but this dealer went out their way to ensure my frown was turned upside down. I would like to thank Sevak(Director of sales) Frank( salesman) Thomas(manager), Gary(finance mgr) and Manik( my service advisor). I live about 40 minutes from this dealer and I believe there's 4 other BMW shops closer. That being said, I will be handling all my future transactions at Pacific BMW. Yes, they showed they cared that much for me to come to this decision. More

by septimus.mincy Verified Customer Verified Customer

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I buy a lot of vehicles and normally I encounter horrible service trying to buy via phone or internet. My experience was the complete opposite at Pacific. Frank was more than happy to answer all my questio service trying to buy via phone or internet. My experience was the complete opposite at Pacific. Frank was more than happy to answer all my questions via text, phone and internet. Enough so that I finally came in after 2 days. Once there the process went so smoothly. Even his Mgr. Thomas followed suit and also made me feel welcome and remained professional too. The finance Mgr. Gary explained all my options without being overly aggressive like most F&I guys are typically. Bottom line this place has a great like home feel with a bunch of happy employees and you can tell it's family owned and doesn't have that terrible Corporate store feel where everyone is unhappy due to constant compensation plan changes, and the sales staff takes it out on the customer. I'll definitely be back here for my next BMW in a couple of years. More

by septimus.mincy Verified Customer Verified Customer

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A great dealership, customer service, good people, very prompt and responsive. Overall a pleasure to work with all the way through from sales to financing. It was a very comfortable experience. Than prompt and responsive. Overall a pleasure to work with all the way through from sales to financing. It was a very comfortable experience. Thank you to everyone. Ernesto O. More

by Obregon.er Verified Customer Verified Customer

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Awesome dealership First time BMW owner, have owned competitive German brands prior. This is the smoothest transaction I've had in all my car buying experience. Highly r First time BMW owner, have owned competitive German brands prior. This is the smoothest transaction I've had in all my car buying experience. Highly recommend. More

by tong.charles Verified Customer Verified Customer

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Great guy and did not waste my time. I told him what I was looking for and he made it happen. He is quick and efficient and I will come back to do business again. Thank you! was looking for and he made it happen. He is quick and efficient and I will come back to do business again. Thank you! More

by Nathan.wilson028 Verified Customer Verified Customer

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Rene is the #1 salesman at Pacific. He did a great job and made the process super easy. He just gave me his best deal up front. and made the process super easy. He just gave me his best deal up front. More

by animatorboy Verified Customer Verified Customer

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Amazing Experience. Sales team is very well inform about bmw products. Genuine kindness. Thomas, Ray and Armando thank you for everything. Recommend friends and family. bmw products. Genuine kindness. Thomas, Ray and Armando thank you for everything. Recommend friends and family. More

by MARTINEZMARCOS21 Verified Customer Verified Customer

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Great Price...great customer service I had a no nonsense experience, which is not typical when buying a car. The price advertised was better than anything I could find online using a num I had a no nonsense experience, which is not typical when buying a car. The price advertised was better than anything I could find online using a number of sources. My salesperson was professional and upfront. The financing available is the best I've seen in a long time. The process of getting docs signed was smooth with no hardcore attempts to get me to buy services I didn't want (just a quick explanation of options and examples). More

by dbeasley3 Verified Customer Verified Customer

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This was the most pleasant car buying experience I have ever had. Frank was amazing and was able to get both my husband and myself in to two new cars at a great price. He made a lot of effort to get us exa ever had. Frank was amazing and was able to get both my husband and myself in to two new cars at a great price. He made a lot of effort to get us exactly what we wanted and I felt he was really straightforward and honest. More

by emily Verified Customer Verified Customer

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