Tiffany Tremmel | Page 24

Great Experience! Bill did a great job of listening to my needs. He was very patient and accommodating when searching for the right fit for me. He found the car I wan Bill did a great job of listening to my needs. He was very patient and accommodating when searching for the right fit for me. He found the car I wanted in the color I wanted. My daughter's lease is up this year also and we will definitely be back to see Bill when the time comes to lease another vehicle. Thanks Bill! More

by JTHIELEN Verified Customer Verified Customer

Report | Print

They were very patient with us when we were unsure of things and despite being very picky they were very nice about it and weren’t ever showed their annoyance. The only issue was that it took way longer things and despite being very picky they were very nice about it and weren’t ever showed their annoyance. The only issue was that it took way longer than they claimed for the car to arrive but otherwise a pleasant experience. More

by KISOONCHOI Verified Customer Verified Customer

Report | Print

Was able to negotiate deal over the phone, it saved me a ton of time. Tiffany was great. Had to exchange the model for a different trim and it was seemless. Thank you! ton of time. Tiffany was great. Had to exchange the model for a different trim and it was seemless. Thank you! More

by IL Verified Customer Verified Customer

Report | Print

I a very pleased with the professionalism and knowledge of the staff. The entire process was painless and I would definitely recommend this dealership to friends and family. of the staff. The entire process was painless and I would definitely recommend this dealership to friends and family. More

by JACKJ13_2000 Verified Customer Verified Customer

Report | Print

I went in to secure a new lease. We currently have a lease on a Sorento and a purchased Optima. We wanted a Nee Sportage lease. After receiving excellent service from sales, Emily, the manager became lease on a Sorento and a purchased Optima. We wanted a Nee Sportage lease. After receiving excellent service from sales, Emily, the manager became involved because I wanted better numbers. The manager, Damien, did not introduce himself to me or simply engage in simple pleasantries. I had to introduce myself and ask for his name. His demeanor was combative and his best offer was a $6 reduction in cost. I was insulted by the whole interaction. So I left. I had to engage the GM, Ricky Perez, via email for assistance. His assistant, Tiffany, called me and I reluctantly returned. After making a few minor changes to the vehicle I wanted we came up with the cost I was seeking. Tiffany saved the situation. More

by jjjlawrence871 Verified Customer Verified Customer

Report | Print

Everyone and everything was great. Everyone was very knowledgeable and very friendly. I was in and of very quickly for my oil change. I will be back knowledgeable and very friendly. I was in and of very quickly for my oil change. I will be back More

by Steveandfelicia Verified Customer Verified Customer

Report | Print

it’s terrible place because the manger that sold us the car told us 75 months and when we checked the papers it was 84 months !!!!!when we told them they said it’s our fault for not checking the papers !! car told us 75 months and when we checked the papers it was 84 months !!!!!when we told them they said it’s our fault for not checking the papers !! so they are saying don’t trust what we say. I’m so angry at them for fooling us and them Lying to us !!!! More

Report | Print

Very happy with new car deal and experience!! I was treated very well at Schaumburg Kia! Worked with a fantastic salesperson, Bill Mitchell and am very happy with my new Soul GT line! Everyone at I was treated very well at Schaumburg Kia! Worked with a fantastic salesperson, Bill Mitchell and am very happy with my new Soul GT line! Everyone at Schaumburg Kia was Wonderful!! Shout out to Tiffany who was also very helpful! Also, thank you Mark Anderson who processed the financials seamlessly. Communication and attention given to me was outstanding. Thank you so much Bill and Tiffany for finding the perfect car for me and working a great deal!! Especially....BIG thanks to Ricky Perez...terrific GM!! I love the Neptune Blue Soul GT! More

Report | Print

Professionalism Staff was very professional and informative. Also, the Sales consultant Karla Lugo was very patient while answering all my questions. I give her 5 sta Staff was very professional and informative. Also, the Sales consultant Karla Lugo was very patient while answering all my questions. I give her 5 stars. More

Report | Print

Great people great customer service the salesperson Emily is a very nice lady great and super beautiful attitude and help also very good Finance team great customer service the salesperson Emily is a very nice lady great and super beautiful attitude and help also very good Finance team More

Report | Print