Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.7
421 Reviews

Dealership Experience

11 yrs

4.7

421 Reviews

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421 Reviews of Tiffany Wessel

September 01, 2025

Dealership Rating
Employee Rating

Staff are friendly! Mikey did great of welcoming us! Our mechanic, Kyle is the realest and kindest ever! Serviced my car very swiftly! Will always be coming here for ser More

by mmercado1201
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes , Kyle De Castro

Sep 01, 2025

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

August 30, 2025

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Excellent service. Have bought several cars from them in the past and everything- both sales and service - has been excelllent. Will definitely continue to use them More

by JDCROWLEYJR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2025

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

August 30, 2025

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Efficient timely professional service understanding of needs will let you know future visits. Completed comment More

by jrod54r
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2025

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

August 30, 2025

Dealership Rating
Employee Rating

Great place to buy a new car. Will definitely recommend to any of my friends More

by doorway_carders_8o
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

August 29, 2025

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Always excellent service! Highly recommended and staff very helpful and nice. Waiting time is good tooo More

by Cp08636
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2025

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

August 21, 2025

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Employee Rating

Tiffany was great. Very helpful with communication and helping with my time pf pick up and drop off. More

by johnrickard059
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2025

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

August 20, 2025

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Employee Rating

Time will tell how correctly everything was done. I am a long,long time Honda customer, from when the first motorcycles came to Southern California. I just moved hear and expect the excellence I have More

by Voytek
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Aug 20, 2025

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

August 19, 2025

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I repeatedly have problems with this service department rotating my tires. On one visit I mentioned to my service advisor that I wanted a rim checked by a mechanic that had an excessive number of balance w More

by Sdix35
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 22, 2025

DCH Kay Honda responded

We're sorry to hear about your recent service experiences and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

August 19, 2025

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Employee Rating

Bill, the service representative, was fantastic! He was thorough in explaining all the services and fees, which made the process really clear. I also appreciated his pleasant follow-up after my car More

by j.negron075
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (aka Bill fantastic!)

Aug 19, 2025

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

August 18, 2025

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Employee Rating

Dealing with DCH Honda was one of the worst experiences I have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER sho More

by Ideaction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2025

DCH Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

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