Tiger Kim

Family member purchased a 14 Nissan Altima 2.5S recently. It had a sticker in the window stating it was headed to the auction. The transmission went out after putting 65 miles on it. Honda of Kirkland agr It had a sticker in the window stating it was headed to the auction. The transmission went out after putting 65 miles on it. Honda of Kirkland agreed to replace vehicle with a full refund towards another vehicle minus taxes, lic and doc fee. I thought that was amazing customer service until they "self towed" the vehicle to the dealership. They claimed the newer vehicle they picked out did not have enough "book value" so they declined to do the deal unless they buy a way more expensive car. Typically, my family purchases their vehicles from me, but due to our used car shortage, they were not able and thought Honda of Kirkland would be the next best thing. They were sadly misktaken! My first thought is that if I make a promise to a customer, I follow through 100%. It's unfortunate that Honda of Kirkland cares more about their bottom line, than a customer that only spent less than $13,000 for a vehicle they thought was reliable. I asked my family member about a service contract. Typically it's offered however they were not "crystal clear" the offer was an option. If 0 stars were an option, that is exactly what they deserve. Will refer family to Attorney General as well as the BBB. More

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Met with Joseph Murphy @ Honda of Kirkland to view a used car. Joseph was genuinely concerned about meeting my budget and finding a reliable car. The Acura TL was a perfect choice as the mechanical inspectio car. Joseph was genuinely concerned about meeting my budget and finding a reliable car. The Acura TL was a perfect choice as the mechanical inspection, car fax, and personal inspection gave me confidence. Joseph was patient and respectful, not pushy. More

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it's a great dealership in Kirkland, WAI bought a CR-V it's a great dealership in Kirkland, WA I bought a CR-V from Justin Lee Good job. nice selection and service. professional and courteous. it's a great dealership in Kirkland, WA I bought a CR-V from Justin Lee Good job. nice selection and service. professional and courteous. More

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This was the best dealership experience I have ever had. Any questions I had regarding the cars I was interested in were answered. I felt treated like a friend rather than a dollar sign. On top of all that, Any questions I had regarding the cars I was interested in were answered. I felt treated like a friend rather than a dollar sign. On top of all that, I feel like I got a very good deal in comparison to other dealerships. More

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Stress-Free Shopping I had been looking for an SUV for more than a year. From the minute we walked in to Honda Kirkland Jason made my auto purchase nothing short of pleasu I had been looking for an SUV for more than a year. From the minute we walked in to Honda Kirkland Jason made my auto purchase nothing short of pleasurable. His knowledge sincere interest in your wants and needs and inventory make Honda Kirkland the ultimate dealership in the Puget Sound. You won't regret! More

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The financial guy was terrible. I refused all of the Add-ons, he looked upset or something, stood up and left. He came back 10 minutes later and I gave in and bought the xx VIN etch for $375 so I c the Add-ons, he looked upset or something, stood up and left. He came back 10 minutes later and I gave in and bought the xx VIN etch for $375 so I can leave. Been in there over 5 hours. That was the first and last time they get my business or anyone I know. xxxxxxxx! More

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Awesome Experience!! I worked with Viet Nguyen, Justin Lee, Barbara & Tiger and it was absolutely fantastic working with them. They stayed till midnight and helped me get I worked with Viet Nguyen, Justin Lee, Barbara & Tiger and it was absolutely fantastic working with them. They stayed till midnight and helped me get the best deal for Honda Pilot and Honda Fit. I would highly recommend buying from them !!! I went there with my friend couple of weeks ago and Boun helped us find the best deal for Honda CRV. More

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This has been my best experience buying a vehicle. Boun from Sales team was extremely supportive and convinced me to buy a Honda instead of a Toyota. This is what good sales team can do. Extremely transpar from Sales team was extremely supportive and convinced me to buy a Honda instead of a Toyota. This is what good sales team can do. Extremely transparent and humble yet convincing.! Overall loved the whole experience at dealership. More

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Great experience. Very personable staff. Mohammed was excellent. He was not high pressure and made me feel comfortable with my decision. Would recommend Honda of Kirkland. excellent. He was not high pressure and made me feel comfortable with my decision. Would recommend Honda of Kirkland. More

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I worked with Justin Lee, Carlos & Tiger and it was absolutely fantastic working with them. I would highly recommend buying there! All fantastic to w absolutely fantastic working with them. I would highly recommend buying there! All fantastic to w More

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