Tiki N | Page 33

Fast, easy, no haggling! We did a lot of research and shopping around before we decided on Universal Mitsubishi. We can honestly say they had by far the best deal on previousl We did a lot of research and shopping around before we decided on Universal Mitsubishi. We can honestly say they had by far the best deal on previously owned cars. They are very reasonably priced. On top of that, Tiki made the whole experience so quick & easy. She told us how much the total would cost right off the bat and that price did not change once. She also did not try to oversell the car or financing to us. No haggling at any time!! At the end of it, she ensured our new car was gassed up & sparkling clean. Thank you Tiki for everything! The reviews about her really hold up, people. More

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Good skill of customer service Good customer service specially the lady name tiki and they doing the best they can to put the customer on the road and good price Good customer service specially the lady name tiki and they doing the best they can to put the customer on the road and good price More

by PHILIPHOBA Verified Customer Verified Customer

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Could not find a better staff if you tried, Finance people d When Kiki and finance told me she could do it I didn't believe her that woman is a God she deserves a raise or anything you can get her never go anywh When Kiki and finance told me she could do it I didn't believe her that woman is a God she deserves a raise or anything you can get her never go anywhere else again for a vehicle and recommend all my friends are thanks again guys for doing what no one else could do. More

by GRAHAMMICHAEL707 Verified Customer Verified Customer

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Tiki was great! Not your typical transaction! I live 1,300 miles from UNIVERSAL MITSUBISHI and I purchased a vehicle 100% via text and telephone...other than photos, Not your typical transaction! I live 1,300 miles from UNIVERSAL MITSUBISHI and I purchased a vehicle 100% via text and telephone...other than photos, completely sight unseen. I am also in car sales and I had nothing but positive interactions with Tiki and Daniel during our dealings and post-sale follow up. As with any used car purchase, do your research on the vehicle and don’t be afraid to ask all of the important questions (ie: history, service, smoker, prior paint work, dents, number of keys, manual, etc.) More

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Very helpful and enjoyable experience Tiki Nikogosian is professional and honest. She always takes the time to get the best arrangement possible for her customers buying a New Mitsubishi. Tiki Nikogosian is professional and honest. She always takes the time to get the best arrangement possible for her customers buying a New Mitsubishi. She is the primary reason that I have purchased two Mitsubishi Outlander sport vehicles recently. Tiki is a credit to the Universal Mitsubishi Dealership she is employed at, when the time come for our family to purchase another vehicle Tiki will be our first contact. All the best, Mark Shirey More

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Wonderfully Caring Sales Dept I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to I had the pleasure of working with Tiki who work Internet Sales. I saw the Used 2017 Mitsubishi Mirage online. Paul in the Service was kind enough to introduce us. No hard core sales pitch, just a kind and thoughtful upfront sales presentation. I got the price of the car that was advertised and I got 100K Extended Warranty. I’ve been going to Paul in the Service Dept for the last 18 yrs. All my cars have been well maintained by Paul and his service Dept. Paul is honest and trustworthy and goes the extra mile when it’s comes to customer service. If you looking to buy a car, I highly recommend Tiki. It was a real pleasure working with her. More

by LING2LA Verified Customer Verified Customer

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Amazing People, Service, and Very Friendly. It was very simple buying my new vehicle and best of all I was in and out in a couple of hours. I would highly recommend Universal Mitsubishi. It was very simple buying my new vehicle and best of all I was in and out in a couple of hours. I would highly recommend Universal Mitsubishi. More

by YOUPLAYSOCCERTOO Verified Customer Verified Customer

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Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped us finding the right car within budget and assisted in giving me details of one I'd saved online. The whole process was remarkably slick from beginning to end. Car is great so far. We would like to continue servicing the cars to Paul who has always accommodated our schedule. I would recommend this company and already have done so. All in all though very happy. More

by Benga Verified Customer Verified Customer

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Tiki and her team know the value of customer service. It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales per It's been a whole year since I purchased my vehicle from Unviersal Mitsubishi and the customer service still continues to amaze me. Tiki, my sales person, constantly reaches out to check up on me and ask if there is anything I need and how the car is running. For my birthday I received a nice email and also received one when I hit 1 year. This is not my first vehicle but this is the first time I've experienced a salesperson continuously go out of their way to make sure their customer is taken care of. Thank you Tiki and your staff at Universal Mitsubishi. I am so glad that I was able to purchase my car through you. -Rob Herrera More

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Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More

by Jon Jon Verified Customer Verified Customer

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