Tim Cameron | Page 16

When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually fixed. They just took $5k from me. Called them again and they start guessing about what’s wrong… They fix the spark plugs and then suddenly my car is in worse shape than it was originally-like they messed it up! After calling the service manager repeatedly, I finally heard back. He said my car was dead from the start… but I never got an apology. Then they gave me three options, 1 I only get $6k towards trade in, 2 the try to clean the engine to fix the problem, or I finally get my money refunded and car towed back home… We got it towed home, now worse than before. Not trusting them again to fix my cars. More

by looloobell56 Verified Customer Verified Customer

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Excellent and prompt service. Technician was courteous and explained the results of the service at conclusion. Technician was courteous and explained the results of the service at conclusion. More

by mkadow8578 Verified Customer Verified Customer

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Overall I’m happy with the quality of service I receive at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as wel at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as well as the scheduled maintenance that the service department rep indicated were due on my car would take 1 1/2 to 2 hours to complete. I waited over 3 hours and 15 minutes. I was also informed by the service department rep after my car was complete, that they would take off an additional $50 for having added the additional services that I agreed to. I checked out, and when I got home I looked at my bill. There was no additional $50 taken off. Guess that’s on me to add it all up when I’m doing the checkout to verify what they tell me is actually being given. For those 2 reasons, this particular appointment doesn’t receive the ratings that I would typically give Ziegler. More

by JRFARRJR Verified Customer Verified Customer

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Ziegler Honda of Racine is my one-stop-shop of choice for all things automotive. From the moment I talked with Jesse about the car I wanted to that first maintenance check-in, Ziegler treats its customers wi all things automotive. From the moment I talked with Jesse about the car I wanted to that first maintenance check-in, Ziegler treats its customers with courtesy, respect, and professionalism. More

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I have bought at least 8 cars from Gentile Honda to Zeigler Honda over 🐄e years - that is self explanatory! I will continue to buy and get superior service from Ziegler Honda and 🐄their excellent se Zeigler Honda over 🐄e years - that is self explanatory! I will continue to buy and get superior service from Ziegler Honda and 🐄their excellent service representatives! 💕 More

by RJ Verified Customer Verified Customer

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I had a wonderful experience, couldn’t have asked for a more painless car purchase. more painless car purchase. More

by AIRLEA6 Verified Customer Verified Customer

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I recommend them, they have helped me 100% in all aspects, they are the best, I thank them very much. aspects, they are the best, I thank them very much. More

by Steven Torres Verified Customer Verified Customer

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Was in and out within an hour. Fast and efficient and osas given a complementary car wash Fast and efficient and osas given a complementary car wash More

by Daniela53405 Verified Customer Verified Customer

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In December of 2024, I bought my car from them after my original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had ar original was totaled in an accident. Agreed on price, test drove it, loved it. When my dad and I came to pick the car up the next day, (my dad had arrived first) and he let me know there were issues starting the car, and it seemed that the techs and salesman were previously aware of these issues. When I arrived, they tested the battery that the service guy said was good and he just tested. When we tested the battery, he said it was no good and replaced it. Car started fine, so I wasn’t worried. Now, six months later, the car is having starting issues. I took it back to you guys and now you say the starting motor is bad? Not only that, but the car that passed a safety inspection is leaking oil, has a bad brake caliper, and most concerning has ball joints with “excessive play”. You wanted to charge me 6500 for a car I bought for 12-13K. I took it to a reliable shop that I have been working with for over 5 years on multiple vehicles, and he couldn’t find anything past the starting motor (which it seemed like you guys were aware of 6 months ago). I was so disappointed because the GM seemed to care about sales/service experience, but does not have his team ready to deliver on the expectation. The Zeigler name is on a lot of dealerships, and I really want to trust it and keep working with this dealership but I don’t think I can after I was misled and charged $129 for it. Thanks for the oil change. More

by michaelbrath8 Verified Customer Verified Customer

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Extremely efficient and knowledgeable staff; I was very impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the l impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the loaner vehicle I was given; the only disappointment I had was returning it. My wife and I are so very grateful for all you have done for us to make our experience second to none; we look forward to hopefully buying our next vehicle from Zeigler Honda. More

by TWEBER6 Verified Customer Verified Customer

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