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Tim Ebens
Tim Ebens at Luther Family Buick GMC
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Tim Ebens | Page 4

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.8
253 Reviews
4.8

253 Reviews

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253 Reviews of Tim Ebens

January 20, 2023

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Employee Rating

Good service. Great children’s area. Took a lot longer than was predicted. Scheduling system is difficult. More

by SLNELSON0
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Recommend Dealer
Yes
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Jan 22, 2023

Luther Family Buick GMC responded

Thank you for visiting Luther Family Buick GMC’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. I appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2022

Dealership Rating
Employee Rating

Did what was requested without any hassle even washed my car. Nice waiting area, good coffee. More

by RCANDERSON56
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Recommend Dealer
Yes
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Jan 03, 2023

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 29, 2022

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The friendly staff is always ready to take care of the customer in any way possible. The best dealership I have used by far! More

by TECHMANND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich, Sean McPhillips

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Dec 30, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 23, 2022

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Employee Rating

very prompt quick counter service and scheduling was super easy.shuttle home and pickup were excellent. More

by rrhogueiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Nathan Loose, Joe Emmerich

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Dec 27, 2022

Luther Family Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 21, 2022

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Employee Rating

Always friendly & ready to accommodate any needs you have. They always take good care of you. More

by dvjelinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald, Jim Jermstad, Jody Jackson

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Dec 22, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 03, 2022

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Employee Rating

Everything was good everyone was very friendly and helpful car was serviced in a timely manner will have my vechicle serviced here again More

by dorothywisnesshere
Service Price Transparency
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Recommend Dealer
Yes
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Dec 06, 2022

Luther Family Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2022

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Employee Rating

We had our vehicle serviced on a sat we were able to get in earlier than scheduled. All the help was courteous, professional and very helpful. More

by RBJCBEUMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

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Nov 21, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2022

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Employee Rating

Always great customer service - we had a little issue with the new vehicle - it was promptly taken care of the next day. Friendly atmosphere at the dealership More

by caholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , We always ask for Corey (in sales) - has patience with us while he explains things.

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Nov 21, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2022

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Employee Rating

Vary clean , vary nice people to work with. Dealer ship got me in and back on the road vary quickly. More

by @ gmail.comAkbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Nov 21, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2022

Dealership Rating
Employee Rating

Great customer service! Thank you for Helping us Great service team. Definitely will be back! More

by Cofsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

Helpful
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Nov 17, 2022

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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