Tim Ebens
Tim Ebens at Luther Family Buick GMC

Tim Ebens | Page 6

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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253 Reviews
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253 Reviews

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253 Reviews of Tim Ebens

October 08, 2022

Dealership Rating
Employee Rating

Takes too long to get in for service, all I needed was a oil change and it took two weeks More

by NPHANSON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 06, 2022

Dealership Rating
Employee Rating

They provide excellent customer service and quality work. I know they are committed to my satisfaction. More

by billjohnson9183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 04, 2022

Dealership Rating
Employee Rating

They Go above and beyond in their service center. Good reliable place to take vehicle More

by PWAHONEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2022

Dealership Rating
Employee Rating

Personnel are courtious, knowledgeable and helpfull answering questions. Service was performed as schedulded and completed in a reasonable time. More

by igor6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Luther Family Buick GMC responded

Thank you for leaving this remarkable feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2022

Dealership Rating
Employee Rating

Buick dealer should have at least Google the problem. I found it myself and had another shop fix it. More

by Speate0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 30, 2022

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2022

Dealership Rating
Employee Rating

They did a great job getting me done in and out fast. Viking fans rock More

by msundvor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Tony Emmerich, Kevin Lindgren , Mark Carlson, Leon Crooks

Sep 27, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2022

Dealership Rating
Employee Rating

GMC replaced two sensors for zero charges even though my 100,000mile warranty was up! More

by YukonXLOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2022

Dealership Rating
Employee Rating

Great staff. The service team completed the work as estimated. It has been about a month and the vehicle is operating like new. Very satisfied. Thanks More

by ICURIDE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Sep 23, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 17, 2022

Dealership Rating
Employee Rating

Great service and very friendly they knew and understood what need to be done on my vehicle. More

by twinindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 17, 2022

Dealership Rating
Employee Rating

The people are always helpful and pleasant to deal with. Very knowledgable and willing to help More

by Waynerud3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren

Sep 20, 2022

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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