Dealership Experience
10 yrs, 8 mos
213 Reviews
Write a Review213 Reviews of Tim Gallagher
November 18, 2023
After I picked up my car on my way home I found that I left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me becau left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me because the office close at 6 pm and don’t have my home and office keys and no one in my house. Finally I contact the front desk that send one of the managers to find my keys. It was very close. That’s not the first time that happened to me , part of the service is someone to pick up the phone but apparently you don’t have enough personnel despite the facts you charge more than $200 an hour for maintenance. Please approve your customer service. I’m with you more than 25?years and the service isn’t improving. More
Other Employees Tagged: Anna Marie Piserchia, Marcelo Garcia , Alex
November 16, 2023
Awesome service! I was in and out. Jesus V. and his Boss took good care of me and made my transaction one of the most easy and smooth purchases I’ve made. I was in and out. Jesus V. and his Boss took good care of me and made my transaction one of the most easy and smooth purchases I’ve made. More
Other Employees Tagged: Jesus Vicioso
November 16, 2023
Ted in the Service department is a consummate professional who always goes above and beyond. professional who always goes above and beyond. More
Other Employees Tagged: Marcelo Garcia, Ted Contoleon , Sydannie Julal
November 08, 2023
BMW of Ramsey has a Great sales team and great service department. Competitive vehicle pricing and quality service department. Competitive vehicle pricing and quality service More
Other Employees Tagged: Robert Redcross, Jorge Pinero, Jason Sonion, Kenny Casares, Ben Abramov
October 31, 2023
Sydannie Mundle was very professional and helpful during the ordering and delivery process . Tim Gallagher was quick to respond to any questions about BMW. Octavio Escala was very efficient, pleasant and he the ordering and delivery process . Tim Gallagher was quick to respond to any questions about BMW. Octavio Escala was very efficient, pleasant and helpful with all the paper work. A great team ! More
Other Employees Tagged: Octavio Escada , Sydannie Mundle
October 27, 2023
Amazing service. I’m not easy to deal with , but Andrew was so patient, accommodating and professional! Jim as well. Thank you for great service like always. Happy co I’m not easy to deal with , but Andrew was so patient, accommodating and professional! Jim as well. Thank you for great service like always. Happy costumer here More
Other Employees Tagged: Andrew Araque, Gregg Weinglass
October 21, 2023
Very good service center with very good staff, . Limited wait time good resfreshments good manager Limited wait time good resfreshments good manager More
Other Employees Tagged: Anna Marie Piserchia, Doreen Gallahue, Kristen Perwas, Marcelo Garcia, Chris Betsch
October 19, 2023
I had an outstanding experience at Ramsey BMW. This is my first visit here since leasing my vehicle. Anna was very nice and assited me getting the proper service for my x3 This is my first visit here since leasing my vehicle. Anna was very nice and assited me getting the proper service for my x3 More
Other Employees Tagged: Anna Marie Piserchia, Andrew Araque
October 19, 2023
Professional sales and service personnel. got the car I wanted and handled any issues I had . got the car I wanted and handled any issues I had . More
Other Employees Tagged: Robert Redcross, Ben Abramov
October 13, 2023
Jason is excellent in processing paperwork, great on keeping me informed about the progress of service. He is courteous, knowledgeable. I enjoy deeply having Jason as my service representative. keeping me informed about the progress of service. He is courteous, knowledgeable. I enjoy deeply having Jason as my service representative. More
Other Employees Tagged: Andrew Araque, Gregg Weinglass, Tyrek Alanos, Jason Sonion, Kenny Casares