70 Reviews
Write a Review70 Reviews of Tim Haines
February 11, 2020
I had a great car buying experience here. Tim made the whole process super simple and easy and then Anderson in finance got me through the paperwork portion very fast. Overall would recommend Tim as well whole process super simple and easy and then Anderson in finance got me through the paperwork portion very fast. Overall would recommend Tim as well as everyone involved to anyone looking to buy a car painlessly! More
Other Employees Tagged: Anderson Cherilus
February 08, 2020
Tim could not have been more helpful! Tim was great! Very helpful and accommodating with a high level of expertise - he made the process painless. I highly recommend him and BMW. Thanks T Tim was great! Very helpful and accommodating with a high level of expertise - he made the process painless. I highly recommend him and BMW. Thanks Tim! More
February 05, 2020
They were very honest and got me right in when I had an issue with my radio. I highly recommend them they are honest and trustworthy and not looking to upsell you anything. issue with my radio. I highly recommend them they are honest and trustworthy and not looking to upsell you anything. More
Other Employees Tagged: Vince Robustello
March 11, 2019
Very good experience Leased an X3 and turned in my wife's prior leased X3. Very pleasant as far as these things go. Another dealership had told us, repeatedly, that my the Leased an X3 and turned in my wife's prior leased X3. Very pleasant as far as these things go. Another dealership had told us, repeatedly, that my the bar system for our ski box would not fit on the new BMW. That was proven wrong at Darien within minutes saving me that annoyance of yet another set of bars for our Thule Box. Overall Tim and his colleagues made the experience as pleasant and hassle free as possible. More
November 12, 2015
Excellent experience, excellent service This review is far overdue. Tim Haines is excellent. I have dealt with Tim on two acquisitions and a trade-in. In each case I felt completely confide This review is far overdue. Tim Haines is excellent. I have dealt with Tim on two acquisitions and a trade-in. In each case I felt completely confident he worked with me as well as he could to secure a favorable pricing. He's honest, earnest, knowledgeable, professional and very personable. I don't need to shop around with other dealers to trust that I am getting the best value possible. Given the choice, I would only ever work with Tim. As for services ... as I was writing this message I was on the phone with the dealership looking to schedule a service appointment, which they provided the next morning, with a loaner. That cannot be beat. . More
June 21, 2015
Absolutely amazing My experience with the BMW dealership of Darien was wonderful. I came in not knowing what to expect but they made my transaction as smooth and painles My experience with the BMW dealership of Darien was wonderful. I came in not knowing what to expect but they made my transaction as smooth and painless as possible. Great job team! More
Other Employees Tagged: Anthony Martinez
February 05, 2014
Purchased a new BMW X5. Tim underpromised and overdelivered, esp in terms of timing. He was very clear in terms of extras, pricing, and customer fit Excellent experience. overdelivered, esp in terms of timing. He was very clear in terms of extras, pricing, and customer fit Excellent experience. More
November 18, 2013
Just a quick note to commend Tim Haines for his exceptional customer service as a BMW Sales Professional. Through my interactions with Tim, he went "above and beyond" during the sales process. I ha exceptional customer service as a BMW Sales Professional. Through my interactions with Tim, he went "above and beyond" during the sales process. I have purchased many cars over the years and Tim joins a select few sales associates that have exceeded my expectations as a customer. I would recommend both Tim and BMW of Darien for your next purchase. More
November 15, 2013
The dealership handled the entire experience in an extremely professional and courteous manner. From the test drive through actually taking delivery of the care was pleasure. I would recommend this de extremely professional and courteous manner. From the test drive through actually taking delivery of the care was pleasure. I would recommend this dealership to everyone. More
Other Employees Tagged: Anthony Martinez