Tim Holm

Holm Buick GMC responded

Thank you, S.treaster, for such a wonderful 5-star review! It is an honor to hear that you have never been treated better at a dealership. We take great pride in our team—from the front office to sales, finance, and service—and we are thrilled that you felt like a member of the family throughout your visit. Our owner believes that exceptional service starts with having the right people, and your kind words are a testament to the culture we strive to build every day. Thank you for your high recommendation! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your outstanding review! We are absolutely delighted to hear that our Salina location has been very good at getting you timely appointments for your Enclave and that our team is very pleasant to talk to about any concerns or questions. Your perfect 5-star ratings across all categories are a wonderful affirmation of our core value of Customer Care and our commitment to excellence in service. We are especially proud that you recognize J.R. Marchbank, Tim Holm, and Josh Sare for providing you with a very pleasing experience. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful review, Barney. We are so pleased to hear that, after the initial confusion, you feel this is a great car and that our team treats you with such respect. It is our mission to create meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We will be sure to share your kind words with Jamie, J.R., Lucas, Tim, Derek, Clark, Josh, and Adam. We appreciate your business and your loyalty! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Always a pleasure Dwight! It's exciting to know you continue to have a great experience and that we treat you very well. It means a lot to us that you'd recommend us to others, as that truly reflects our focus on customer care and building relationships based on Trust. Also, thank you for highlighting so many of our team members in your review response. See you next time! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so very much! It's wonderful to hear that you consider Holm Auto a great place to purchase your next vehicle! We truly appreciate your kind words and are especially grateful for your acknowledgment of Tim and the entire crew's friendship. Building meaningful relationships based on trust is at the heart of our mission. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your exceptional feedback! We're delighted to hear that Jason provided you with such helpful service and that you appreciated his honesty in seeking accurate answers to your questions. We believe in transparency and ensuring our customers have the correct information. We're also thrilled that you found the entire staff extremely helpful and friendly and that you never felt pressured to buy. Creating a comfortable and no-pressure environment is a top priority for us. Tim Holm, Nick Schissler, Lance Gentry, Jaron Bell, and Jason Gipson's dedication to providing honest and helpful service reflects our core values of Trustworthy and Customer Care. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your continued loyalty and wonderful feedback! We're delighted to hear that you've consistently experienced fast service and have been able to get the parts and service you need in record time over the past five years. We truly value your business and appreciate that you find our team friendly and knowledgeable. We strive to provide efficient and expert service to all our long-term customers like you. Your continued patronage reflects our commitment to Customer Care, Industriousness, and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback, and we appreciate you recommending Holm Automotive. We're glad you found our team accommodating. However, we understand your concern regarding the additional fees. We strive for transparency in all our transactions and regret that you felt there were hidden fees. We will review our processes to ensure that all charges are clearly explained upfront, and we are always looking for ways to improve in our customer care. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your kind words! We're delighted to hear that you appreciated the quality of customer service and communication you received. At Holm Automotive Center, we believe in treating every customer with respect and strive to create a positive and transparent experience. We appreciate your feedback and are glad we could meet your expectations. Sincerely, the Holm Automotive Team of Salina