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Tim Kral
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25 Reviews
25 Reviews
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25 Reviews of Tim Kral
December 08, 2017
A COMMITTED CUSTOMER TO JIM COLEMAN HONDA After moving to Columbia, MD in November 2007, I took my Honda Accord to Jim Coleman for maintenance and from that point I became a loyal customer. T After moving to Columbia, MD in November 2007, I took my Honda Accord to Jim Coleman for maintenance and from that point I became a loyal customer. Their service department was excellent and staff more than willing to make the customer happy. Jim Coleman's goal of putting the customer first resulted in my purchases of a 2013 Honda Accord and recently a 2018 Honda Accord from Jim Coleman. I have and will continue to use Jim Coleman to service my vehicles because of the excellent staff of mechanics and technicians. The sales personnel, especially Andrew Herbert, who handled the sale of my 2018 Honda ensured the process went smoothly and without any issues. He looked out for my interests as the customer. More
by Harlan
Other Employees Tagged: Tim Murray, Cliff Webb, Andy Herbert , James Artis, Sam Wu and Skylar Worthington
Helpful 
May 27, 2017
good service Very friendly and professional services. He was very helpful and knowledgeable. I will recommend their services to my friends and co-workers. tha Very friendly and professional services. He was very helpful and knowledgeable. I will recommend their services to my friends and co-workers. thank you very much! Linda More
by dona1
April 01, 2017
Friendly service The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only issue was the price. A $175 for a battery seemed high as did my total bill $435 for the battery and two filters. The oil change and tire rotation was free, included with President's Club membership More
by ron
February 23, 2017
Top notch service and support My car was vandalized and service department was supportive and helped coordinate insurance car rental and other service needed. Got my car back quick My car was vandalized and service department was supportive and helped coordinate insurance car rental and other service needed. Got my car back quickly and well done! More
by Christina807
January 10, 2017
Exceptional Service! Tim Murray and his crew do it again! I recently moved to NC and on my way back for a visit, my Maintenance Required light came on. Good timing - they Tim Murray and his crew do it again! I recently moved to NC and on my way back for a visit, my Maintenance Required light came on. Good timing - they had my service finished and I was back on the road again without incident! Thanks so much to both Tim's for working me in. Note to Steve ... Cute socks!! :) More
by Scully
Other Employees Tagged: Tim Murray , Steve Seely
October 19, 2016
oil change I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the servic I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the service (oil change and shuttle service). I will stay with the dealer service on my car. More
by susan
Other Employees Tagged: the shuttle driver on 10/14/2016 8:00 a.m.
October 15, 2016
Prompt service at a fair price. The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have fou The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have found the service to be consistently excellent. More
by pirving
Other Employees Tagged: James Artis
July 02, 2016
Recent Service at Jim Coleman Honda I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequat I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequate refrigerant in the line. I arrived a bit early for the appointed time but I my car was taken in anyway. I waited at Jim Coleman while the work was being completed. More
by Bruce123
June 28, 2016
Great service - as always Many thanks! The hard working service department folks have the entire auto care process down to a fine art from start to finish. No hitches, no hiccu Many thanks! The hard working service department folks have the entire auto care process down to a fine art from start to finish. No hitches, no hiccups, no problems. Nice!! More
by wdveazey
March 13, 2016
Took Pilot in for airbag recall, Despite the fact that we had received several notices about the recall, I was dragging my feet in scheduling the work because I thought it was going t Despite the fact that we had received several notices about the recall, I was dragging my feet in scheduling the work because I thought it was going to be a huge inconvenience and would need to find a ride to and from the dealership, etc. I shouldn't have worried. From the minute I contacted the dealership, everyone I dealt with was friendly, accommodating and so helpful. I was able to schedule a drop off at a perfect time for me, was able to use a loaner car and get to work on time, and the work was done quickly and communication was great. I was able to return the loaner and pick up my car in a very timely manner in the afternoon and get to my evening activities. The process was smooth and easy. I really appreciate all of the help! More
by Sharon
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