Tim Kral
Tim Kral at Jim Coleman Honda

Tim Kral | Page 2

Service Manager

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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26 Reviews
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26 Reviews

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26 Reviews of Tim Kral

January 03, 2018

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Employee Rating

great Parts were covered under warranty Tim Kral couldn't have been a more gracious service rep Took care of my car as if it was his own More

by crv fellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2018

Jim Coleman Honda responded

Thank you for the kind words. We're delighted that our team took excellent care of you and your visit with us was great. We'll see you next time. Drive safe!

December 08, 2017

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A COMMITTED CUSTOMER TO JIM COLEMAN HONDA After moving to Columbia, MD in November 2007, I took my Honda Accord to Jim Coleman for maintenance and from that point I became a loyal customer. T More

by Harlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Webb , James Artis, Andy Herbert, Tim Murray, Sam Wu and Skylar Worthington

Dec 09, 2017

Jim Coleman Honda responded

Harlen thank you for the fantastic feedback. We are overjoyed to hear that you had a wonderful experience with us. We are so thrilled that our team members provided you with phenomenal service and took excellent care of you and were able to meet all of your needs. We appreciate the wonderful review. Thank you so much we can't wait to see you again. Have a great week and drive safe!

May 27, 2017

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Employee Rating

good service Very friendly and professional services. He was very helpful and knowledgeable. I will recommend their services to my friends and co-workers. tha More

by dona1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2017

Jim Coleman Honda responded

Thank you so much for your 5 star review! We really appreciate your feedback and compliments! We look forward to seeing you again soon!

April 01, 2017

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Employee Rating

Friendly service The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2017

Jim Coleman Honda responded

Hi Ron, Thank you for taking the time to review us and our 4 Star review! We thank you for your services and hope that you continue using us in the future!

February 23, 2017

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Top notch service and support My car was vandalized and service department was supportive and helped coordinate insurance car rental and other service needed. Got my car back quick More

by Christina807
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Mar 24, 2017

Jim Coleman Honda responded

Thanks for your awesome review Christina. We can't wait to take care of your next car care need. Drive Safe!

January 11, 2017

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Employee Rating

Exceptional Service! Tim Murray and his crew do it again! I recently moved to NC and on my way back for a visit, my Maintenance Required light came on. Good timing - they More

by Scully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Steve Seely

Jan 11, 2017

Jim Coleman Honda responded

Wonderful review, thank you for sharing. Isn't it great when things line up the way they should? We're so happy that we were able to maintain your vehicle quickly and efficiently; nothing worse than being delayed during your travels! Thank you for your continued support and have yourself a great day.

October 19, 2016

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oil change I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the servic More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: the shuttle driver on 10/14/2016 8:00 a.m.

Oct 27, 2016

Jim Coleman Honda responded

Thanks for your review, Susan. Our Service Department strives to go above and beyond customer expectation, at every maintenance visit. You won't regret your decision to chose the Jim Coleman Honda Service Department! We are eager for your next visit.

October 15, 2016

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Prompt service at a fair price. The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have fou More

by pirving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Artis

Oct 27, 2016

Jim Coleman Honda responded

Being consistently excellent is what we do best at Jim Coleman Honda! We always aim to provide the highest quality service and experience. We also boast a level of respect you won't find anywhere else. Please come back to us in the future for any of your vehicle needs; we'll be thrilled to see you again!

July 02, 2016

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Employee Rating

Recent Service at Jim Coleman Honda I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequat More

by Bruce123
Recommend Dealer
Yes
Jul 05, 2016

Jim Coleman Honda responded

Thank you for your review, Bruce. It sounds like our Service Department turned out another satisfied customer. Jim Coleman Honda lives by fast and efficient service, so we don't have to keep our customers waiting. We look forward to seeing you again at your next service. Take care.

June 28, 2016

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Employee Rating

Great service - as always Many thanks! The hard working service department folks have the entire auto care process down to a fine art from start to finish. No hitches, no hiccu More

by wdveazey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2016

Jim Coleman Honda responded

Many thanks to you for your gushing review of Jim Coleman Honda! Our service department truly is hard working and definitely amazing at what they do. They all work hard to provide service experiences free of any hitches, hiccups, or problems, and we're glad they could do this for you! Thanks again; Kevin and the rest of the staff will see you soon!

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