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Tim Lopez
Tim Lopez at Banister Ford of Marlow Heights
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Tim Lopez

Marketing

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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3.4
5 Reviews
3.4

5 Reviews

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5 Reviews of Tim Lopez

March 25, 2024

Dealership Rating
Employee Rating

The associates communicates clearly, very professional, caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick More

by loveablejkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Sajjad Ali, Chris Oyedeji, Davonte Manuel, Carlos Scott

Helpful 6
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April 16, 2023

Dealership Rating
Employee Rating

It took two hour to complete my oil change and tire rotation. Was not happy More

by YOUNGTHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Apr 25, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly apologize for any inconvenience you may have experienced during your last visit, as we were short staff that day you visited us. We hope we can earn another chance to serve you.

March 05, 2023

Dealership Rating
Employee Rating

Everything about this establishment need to be worked on from all levels. Nothing they say is true in the business is bad. More

by ROMMELLT9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yadira Kauffman, Sajjad Ali, Devron Stevenson, Tim Baig

Helpful 1
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Mar 07, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We would like to know if we can earn the opportunity to speak to you directly about your experience. At your earliest convenience, please leave any contact information for our management to reach out to you. We look forward to speak to you in the near future about your experience. Thank you!

October 10, 2022

Dealership Rating
Employee Rating

Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More

by Ygmichaels
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Yadira Kauffman, Devron Stevenson, Chris Oyedeji, Shana Jefferson

Helpful
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Oct 10, 2022

Banister Ford of Marlow Heights responded

Greetings, thank you for taking the time to notify us. We would like to know if we can have the opportunity to speak to you directly about your experience? At your earliest convenience, please reach out to us at 7579165229 or leave the best contact info to reach you directly. Thank You.

July 17, 2022

Dealership Rating
Employee Rating

I bought my truck here (2008). They still complete the timely jobs as usual. All of the employees were friendly and polite. The workers did a great job. The manager was gr More

by STANLEYL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Yadira Kauffman, Sajjad Ali, Chris Oyedeji , The ones that did the actual work. (I don't know/remember any names)

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Jul 18, 2022

Banister Ford of Marlow Heights responded

Your 5-star review and feedback is greatly appreciated! We're happy to provide you with an excellent experience! We hope to continue to earn your business here at Banister Ford of Marlow Heights!

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