Tim McCarthy | Page 4

Caleb was great to work with on the purchase of my new Santa Fe. No high pressure sales pitches. Just giving me the information and answering all my questions. Then letting me take my time to decide if Santa Fe. No high pressure sales pitches. Just giving me the information and answering all my questions. Then letting me take my time to decide if the car was right for me. More

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i would not bring my car back up to the dealership again to get something fixed. i was under the impression and was told that my car would have been covered for and extended warranty/ recall, but when it to get something fixed. i was under the impression and was told that my car would have been covered for and extended warranty/ recall, but when it was looked at they said i was still going to have to pay and it was expired for my car when it had been 3 days prior. Service did not call back to let me ask questions and they set up an appointment without me stating when is a good time. then proceeded to not answer the phone when i left messages. the communication was terrible and was charged for a diagnosis which would have been about the same as fixing the thing needed done. do not recommend. More

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Worked with me getting what I wanted and more within the best price range. Didn’t think I’d want a brand new vehicle, but everyone here made it worth it! best price range. Didn’t think I’d want a brand new vehicle, but everyone here made it worth it! More

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We ordered a brand new Palisade. Frank and Kelly were wonderful throughout the whole process! Frank and Kelly were wonderful throughout the whole process! More

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Andy, Thank you so much for your excellent customer service and patience with the delivery of my new 2023 Hyundai Sonata. You answered all my questions showing professional expertise with sincere care service and patience with the delivery of my new 2023 Hyundai Sonata. You answered all my questions showing professional expertise with sincere care and concern. You are amazing and made the process really smooth. You went above and beyond and this is the reason why I am a return customer making this 4th Hyundai purchase from my Suntrup Hyundai South family because I trust them from the time I step in the door until I delivery. May you and your family have a safe and happy holiday season! More

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Caleb always takes time to welcome my family back to Suntrup Hyandai even if we just have a maintenance appointment and always stives to ensure we are taken care of. A truly stellar salesperson. Suntrup Hyandai even if we just have a maintenance appointment and always stives to ensure we are taken care of. A truly stellar salesperson. More

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Tim did a very thorough job servicing my car and also explaining what he did and why he did it. Unfortunately, there was a slight misunderstanding with the dealership about the type of appointment I had explaining what he did and why he did it. Unfortunately, there was a slight misunderstanding with the dealership about the type of appointment I had booked, which led to a longer wait than I anticipated, but Tim’s friendly demeanor was much appreciated in the face of it all. Thanks Tim! More

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I’ve owned numerous new cars, mostly BMWs. This is been my first Hyundai. I am very very happy with this vehicle and their service department is outstanding. Tim always takes care of me and tr This is been my first Hyundai. I am very very happy with this vehicle and their service department is outstanding. Tim always takes care of me and treats me like family. Best service appointment I’ve ever been to, including BMW Mercedes and Volvo.! More

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Andy's service and hospitality was outstanding! Andy went above and beyond to ensure I was happy with my new vehicle. He was super informative and professional. Andy went above and beyond to ensure I was happy with my new vehicle. He was super informative and professional. More

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Caleb and Bobby have been amazing since the first day I met them, 3+ years ago. I just bought my 2nd car with them and I'll do it again when the time comes! They treat me like family, even when I'm just in met them, 3+ years ago. I just bought my 2nd car with them and I'll do it again when the time comes! They treat me like family, even when I'm just in for an oil change. They are spectacular. More

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