Tim McCarthy
Tim McCarthy at Suntrup Hyundai South

Tim McCarthy | Page 4

Service Advisor

Suntrup Hyundai South

5926 S Lindbergh Boulevard
St Louis, MO 63123

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4.4
203 Reviews
4.4

203 Reviews

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203 Reviews of Tim McCarthy

April 22, 2023

Dealership Rating
Employee Rating

I was able to get the car I wanted with a reasonable payment. Everyone was very quick and eager to help with a positive attitude. More

by ellaswyear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Sturgeon, Kyle Durbin , Ryan Beyer, Brian Hampe, Cassie Kertz

Apr 25, 2023

Suntrup Hyundai South responded

This review has us feeling ecstatic! We're so happy to hear that our team at Suntrup Hyundai provided you with an exceptional car-buying experience.

April 08, 2023

Dealership Rating
Employee Rating

Caleb was great to work with on the purchase of my new Santa Fe. No high pressure sales pitches. Just giving me the information and answering all my questions. Then letting me take my time to decide if More

by Ely17
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caleb Sturgeon , Ryan Beyer

Apr 25, 2023

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, and for sharing your positive experience with others! We're so glad to hear that you had a great car-buying experience with us.

March 14, 2023

Dealership Rating
Employee Rating

i would not bring my car back up to the dealership again to get something fixed. i was under the impression and was told that my car would have been covered for and extended warranty/ recall, but when it More

by k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 26, 2023

Dealership Rating
Employee Rating

Worked with me getting what I wanted and more within the best price range. Didn’t think I’d want a brand new vehicle, but everyone here made it worth it! More

by morgan_britt92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gildehaus

Jan 27, 2023

Suntrup Hyundai South responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Morgan, and we look forward to continuing to serve you in the future!

January 20, 2023

Dealership Rating
Employee Rating

We ordered a brand new Palisade. Frank and Kelly were wonderful throughout the whole process! More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Roach, Kelly Wallis

Jan 27, 2023

Suntrup Hyundai South responded

Here at Suntrup Hyundai , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 06, 2022

Dealership Rating
Employee Rating

Andy, Thank you so much for your excellent customer service and patience with the delivery of my new 2023 Hyundai Sonata. You answered all my questions showing professional expertise with sincere care More

by AnnStL314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Gildehaus , Brandon Rea

Dec 20, 2022

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2022

Dealership Rating
Employee Rating

Caleb always takes time to welcome my family back to Suntrup Hyandai even if we just have a maintenance appointment and always stives to ensure we are taken care of. A truly stellar salesperson. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Sturgeon

Oct 18, 2022

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 22, 2022

Dealership Rating
Employee Rating

Tim did a very thorough job servicing my car and also explaining what he did and why he did it. Unfortunately, there was a slight misunderstanding with the dealership about the type of appointment I had More

by Robertcschrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Suntrup Hyundai South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2022

Dealership Rating
Employee Rating

I’ve owned numerous new cars, mostly BMWs. This is been my first Hyundai. I am very very happy with this vehicle and their service department is outstanding. Tim always takes care of me and tr More

by Tazman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Suntrup Hyundai South responded

Thank you for great review. I will make sure to share this review with Tim and the team!

August 11, 2022

Dealership Rating
Employee Rating

Andy's service and hospitality was outstanding! Andy went above and beyond to ensure I was happy with my new vehicle. He was super informative and professional. More

by Krystal Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Sturgeon, Andy Gildehaus , David Pearcy

Aug 16, 2022

Suntrup Hyundai South responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup Hyundai.

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