Tim Sterling
Tim Sterling at Klaben Ford Lincoln

Tim Sterling | Page 11

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
644 Reviews

I've been with Klaben for almost 10 years now. I started out as a service porter and worked my way up the ladder. I'm hard working, energetic, and easy to get along with. My job is to make sure that you're comfortable and at ease when making a decision. 330-673-3139 ext 343

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Employee Video

5.0

644 Reviews

Write a Review

644 Reviews of Tim Sterling

August 24, 2024

Dealership Rating
Employee Rating

Bo was patient, upfront, understanding, and simply amazing to work with . He and Mike Uzl did a tremendous job making certain our experience was 💯 and above. Klaben will be our dealership of choice m More

by Raebuttitta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 19, 2024

Dealership Rating
Employee Rating

We have been customers of Klaben for 12 years. Between friends and family we have purchased more cars than I can count. Every time they exceed expectations. They go above and beyond to earn your l More

by oley9546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 18, 2024

Dealership Rating
Employee Rating

It was a nice experience. Tim was great. Worked through some of my high demands and made a deal More

by SUTT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Klaben Ford Lincoln responded

Scott, Thank you for taking the time to post a review regarding your recent experience at Klaben. We greatly appreciate the feedback as it helps us to know if we provided the level of service our customers deserve, as well as areas in need of improvement. Based on the overall rating, it would indicate that we provided you with a satisfactory experience, but failed to deliver the exceptional service you deserve when you put your trust in the Klaben team. That being said, I welcome the opportunity to gain additional insight on your visit to better understand how we can improve. At your convenience, please feel free to contact me at the information listed below so we can discuss further. I look forward to speaking to you. Thank you for your business! Thank you, Christine Klaben 330-673-3139 ext 314 cklaben@klaben.com

August 17, 2024

Dealership Rating
Employee Rating

Well, I've been buying vehicles from Klaben since 2017 and have been impressed and very satisfied with my purchases and a great service and finance departments. I tell everyone about your dealership and h More

by JMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 12, 2024

Dealership Rating
Employee Rating

Tyler has made every single car buying experience, very straightforward and pleasant. I won’t hesitate to purchase vehicles from Klaben and Tyler Kline. More

by cwelch231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Angela Mazzagatti

August 10, 2024

Dealership Rating
Employee Rating

Excellent services and very helpful Bobby. He is knowledgeable and very polite. I prefer to get a best talk with Bobby More

by Macwan1665
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby McQuillen

Aug 10, 2024

Klaben Ford Lincoln responded

Thank you for taking the time out of your day to provide us with your honest feedback. It means a lot to us and helps us in knowing how we are doing as a team in making each customer experience a positive one. We reflect on your insight to then use internally for coaching, counselling, and celebrating as we continue working hard to improve the level of service we deliver to our customers. After reading your comments, it was clear that Bobby did a great job, however we left you feeling we could have done more. Based on your review marks, we failed to deliver a transparent and timely sales process. I want to apologize for failing to do so. No excuses. Might I have a couple more minutes of your time to gain additional insight and personally apologize? My intention, as stated previously, is to learn from our mistakes and coach the team going forwards so that we may provide all future customers with a perfect 5-star experience. My direct contact information is below. Thank you again for your feedback and I look forward to speaking with you soon. David Klaben – 330-673-3139 ext. 309 – dklaben@klaben.com

August 10, 2024

Dealership Rating
Employee Rating

This is my Third purchase from Bo and Klaben. I am always pleased with the process and the interactions with the staff. That I'd why I will be back for Bo and Klaben! More

by wjmelody0728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 07, 2024

Dealership Rating
Employee Rating

Kim represents the best of what Kent Ford has to offer. She’s professional, informative and transparent. Tim Sterling is her counterpart in the Sales Department. He’s THE guy to work with. More

by DL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

August 05, 2024

Dealership Rating
Employee Rating

Very pleased with the the way everyone took care of me very glad I went with KLABEN thank you to Richard KLABEN, Luis, Luke and the hole team at KLABEN More

by Wharper.1820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Louis Polos, Angela Mazzagatti, Kyle Crowe, Gragg Adkins , Terry Baughman, Scott Burghardt, Mike Cooney, Luke Deegan

July 27, 2024

Dealership Rating
Employee Rating

Gragg Adkins and Tim Sterling we're the greatest. They worked hard to get us what we wanted and we are very happy to deal with them and klaben. More

by g218jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Mazzagatti, Gragg Adkins

...
11
...

Dealership Inventory (290 Vehicles)

new 2025 Ford Mustang Mach-E car, priced at $56,250
2025 Ford Mustang Mach-E
new
Star White exterior
Automatic
All-wheel Drive
new 2026 Ford Escape car, priced at $36,435
2026 Ford Escape
new
Space Silver exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $51,695
2026 Ford Explorer
new
Vapor Blue exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $35,505
2026 Ford Maverick
new
Azure Gray Metallic exterior
Automatic
All-wheel Drive
used 2019 Lincoln MKZ car, priced at $19,888
2019 Lincoln MKZ
used
Infinite Black Metallic exterior
Automatic
Front-wheel Drive
used 2023 Ford F-150 car, priced at $48,888
2023 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive