Tim Sterling | Page 62

The Holy Grail of Dealerships Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sl Finding a great salesperson is like looking for the holy grail. Some might even go so far as to call it an urban myth. Many salespeople come off as sleazy, and it seems like they will say anything to get that commission. Some of them come off as not caring at all, and you wonder why you are wasting your time (and money) with a person who couldn't care less if you buy a car. I felt like I hit the jackpot when I met Tim Sterling at Klaben Ford. Tim listened to what I wanted in a car. He made suggestions and provided options. There were no high pressure tactics. He actually told me, "If you don't love it, then don't get it." Every single person I met at Klaben was friendly and treated me with respect from the moment I walked in to the moment I walked out. Sometimes being "good enough" is just not good enough, and Klaben Ford seems to understand that. More

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Youngtate The easiest car buying experience ever I told Tim what I needed and wanted and he made it happen for me no hassle. I'm in love with my new focus!!! The easiest car buying experience ever I told Tim what I needed and wanted and he made it happen for me no hassle. I'm in love with my new focus!!! More

by MRSTERLING2015 Verified Customer Verified Customer

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No high pressure sales From the moment we met Tim Sterling, we knew, if we would buy a Ford, it would be from Tim. He was very personable, knowledgeable and was patient as w From the moment we met Tim Sterling, we knew, if we would buy a Ford, it would be from Tim. He was very personable, knowledgeable and was patient as we "tried on" vehicles to fit my husband's 6'8" frame. We came back to drive the vehicle we thought we wanted, and Tim helped us again. When we returned from our drive, he was with another customer, and his team mate Tom Nicodemus took over. Tim stopped over to apologize for not being available to us at that time, and make sure we were comfortable with the situation. Tom did a good job taking care of us from there, and we drove away in our new car. Tim got us in, Tom got us out - good teamwork. More

by Jan Verified Customer Verified Customer

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The Adventure of Buying a New Car Hassle Free I did a car search on Klaben's website and found a car that had my interest. Calling to make sure it was still on the lot, I found myself in the capa I did a car search on Klaben's website and found a car that had my interest. Calling to make sure it was still on the lot, I found myself in the capable hands of Tim Sterling. When I went to the lot, I asked for Tim. This guy is personable, polite, courteous, knowledgeable and just an all around great dealership representative. He took his time, answered all my questions and was very diligent in making sure he covered everything. He was incredibly thorough. I have had many new cars but never had a company rep proceed with such care to make sure every detail was covered. If you're going to go to Klaben, you may want to consider asking for Tim. And btw, Klaben's website is very user friendly too. Now I'm driving a fantastic car: smaller and not a convertible I traded for it. My previous car was my baby and I took excellent care of it. I feel guilty to say I don't miss it. My new car is a total joy and pleasure to drive. More

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Friendly Overall experience was good. Salesman were friendly and awesome. I recommend giving these guys a visit if you decide on a new vehicle in the future. Overall experience was good. Salesman were friendly and awesome. I recommend giving these guys a visit if you decide on a new vehicle in the future. More

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Looking for a fun car to drive and more! My salespeople Tim and Tom did a phenomenal job helping me find the perfect car for me. They asked me several questions and then really listened to my My salespeople Tim and Tom did a phenomenal job helping me find the perfect car for me. They asked me several questions and then really listened to my answers. Tim came up multiple color options and from that I found the car that was fun to drive, fuel efficient and so much more. The buying experience was fun, fair, and fast. I would definitely recommend Klaben.. More

by PCoyne Verified Customer Verified Customer

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Great Customer Service Our shopping experience at Klaben was fantastic. The salesmen were personable and really worked hard to satisfy their customers. Overall, I had a grea Our shopping experience at Klaben was fantastic. The salesmen were personable and really worked hard to satisfy their customers. Overall, I had a great experience. More

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Great people; great service It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and qu It was a great experience overall! Ford was not going to let me leave until I found exactly what I was looking for! I appreciate their patience and quality of work! Tim was also very friendly; it was a pleasure working with him! More

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All around GREAT experience! Each time I have been to Klaben Ford the experience has been great. As soon as I walked through the doors I immediately felt like what I wanted was im Each time I have been to Klaben Ford the experience has been great. As soon as I walked through the doors I immediately felt like what I wanted was important and the employees really were taking my best interest seriously. The Automobile Consultant that helped me from the moment I walked in to leasing my car, Tim Sterling, is a great employee and met every expectation I had and really did an outstanding job in showing how amazing of a place Klaben Ford is to buy/lease a car. I can not see myself ever wanting to (or needing to) go to a different car dealership ever again. More

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Absolutely the best car buying experience ever! Rich Klaben, Doug Carter, Tim Sterling & the rest of the Klaben team were wonderful! I will never go anywhere else to buy. I got an amazing deal with Rich Klaben, Doug Carter, Tim Sterling & the rest of the Klaben team were wonderful! I will never go anywhere else to buy. I got an amazing deal with my trade in. I'm unbelievably satisfied with the entire experience with Klaben. I have & will continue to recommend them to everyone. Thanks Klaben! More

by toni Verified Customer Verified Customer

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