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Tim Wilkins
350 Reviews
Dealership Experience
7 yrs, 1 mo
Industry Experience
27 yrs, 9 mos
350 Reviews
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350 Reviews of Tim Wilkins
Verified Customer
March 27, 2026
My experience was less than I would have expected. My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my c My transmission wasn't working properly, still under warranty, as it's a 2024 vehicle. My main issue was I wasn't offered a loaner vehicle while my car was being 'diagnosed', but then was fixed after the fact. With a warranty and a bulletin pertaining to the issue that my vehicle was having I should have been offered a solution for not having my vehicle. I had to borrow a vehicle for almost 2 weeks. Thankfully I had that option. For an issue that was not in my control, under warranty, and that Chevrolet sent a bulletin out for, I should have been set up with a loaner vehicle as I still had to get to my job and run errands, as most people do. With that being said, the shuttle to and from was nice, but not enough. The service department was nice enough, I just feel like I was put in a position, without a vehicle, that wasn't necessary. Would I return here? Probably only out of convenience of location. Staff was nice. In my opinion, the dealership just needs to make better accommodations for its customers. More
by meganquessenberry
Other Employees Tagged: Gavynn Norris
March 23, 2026
After 14 months of repeated service visits across multiple Chevrolet dealerships, the issue was ultimately identified and resolved by your team. The technician was able to diagnose and correct in two multiple Chevrolet dealerships, the issue was ultimately identified and resolved by your team. The technician was able to diagnose and correct in two attempts what others had not been able to resolve. The truck is now running nearly like new, and I may reconsider replacing it. Tim Wilkins was professional, communicative, and clearly committed to ensuring I was taken care of throughout the process. More
by J.BRAU
February 27, 2026
Tim was my assistant, he was very professional and personable. He explained the entire process of oil change and tire rotation to my vehicle. Everything was completed with in one hour. Great work personable. He explained the entire process of oil change and tire rotation to my vehicle. Everything was completed with in one hour. Great work everyone!!! More
by diplomatbaseball
February 27, 2026
Every time I’ve been in the staff is friendly and knowledgeable and my car is completed quickly. knowledgeable and my car is completed quickly. More
by Susie
Other Employees Tagged: Edwin Chan
February 25, 2026
I took my father's truck in with numerous check engine codes. The dealership diagnosed the truck and it ended up being a turbo charger going bad. They replaced it and all of the problems are now solved codes. The dealership diagnosed the truck and it ended up being a turbo charger going bad. They replaced it and all of the problems are now solved and it runs great. More
by dwhite28
January 22, 2026
Everyone is great, professional and friendly. Dealership is clean and welcoming. I wouldn't take my Chevrolet anywhere else. Dealership is clean and welcoming. I wouldn't take my Chevrolet anywhere else. More
by DLIST
Other Employees Tagged: Jarrett Abel, Edwin Chan, Mike Belew, Dustin List, Charles Schwarze, Jesse Salazar, Brandon Roehl, Kyle Elliot, Taylor Adams
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