Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods | Page 3

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
78 Reviews
4.4

78 Reviews

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78 Reviews of Timmy Woods

June 04, 2026

Dealership Rating
Employee Rating

Awesome facility and Tim is top notch. Listens to concerns. Has issues addressed throughly and takes the time to explain needed and recommended repairs. He is definitely an assest to the d More

by tank2009
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 05, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Dealership Rating
Employee Rating

Feel free to call. Feel free to call This is about the same run around xxxxxxxx the service department does More

by ALLENDULEY55
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jun 05, 2026

Ford of Morgantown responded

Allen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 31, 2026

Dealership Rating
Employee Rating

They quickly dealt with the recalls I had received and identified the cause of my other problem. They accurately repaired the problem and now it works fine. More

by JJCUL
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 31, 2026

Dealership Rating
Employee Rating

Lack of communication Wanting to do things to my car when I ask just for a oil change More

by HOMEMADEMOMMA
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

"HOMEMADEMOMMA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2026

Dealership Rating
Employee Rating

Timmy was great to deal with. I am just alittle frustrated with Lincoln over the struggle with warranty coverage More

by chucktrump
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

May 30, 2026

Dealership Rating
Employee Rating

The Mobile Service unit was a great idea from Ford. They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was v More

by albert.taylor1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 23, 2026

Dealership Rating
Employee Rating

Very helpful walking with me through the recall process. Made it even more convenient with the remote, at-home service. Kept me fully informed with email and text message reminders. More

by Rural Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

May 28, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2026

Dealership Rating
Employee Rating

The staff was very courteous and helpful. I was kept informed of repairs all through the job. All questions were answered to my satisfaction and if they couldn’t answer, they found someone th More

by paulfriend35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 21, 2026

Dealership Rating
Employee Rating

I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done More

by mstarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2026

Dealership Rating
Employee Rating

Communication was unacceptable. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. More

by Patrick smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2026

Ford of Morgantown responded

We value and appreciate your business, Patrick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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