Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods | Page 3

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
85 Reviews
4.4

85 Reviews

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85 Reviews of Timmy Woods

June 23, 2026

Dealership Rating
Employee Rating

I'm always pleased with the evaluation done when I get the truck serviced The service whether at the Quick Lane or the service department is comprehensive and timely. More

by DWBOTT
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 24, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2026

Dealership Rating
Employee Rating

I tried to purchase a f150 a few years back and could not deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order More

by RLHUGGINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 13, 2026

Dealership Rating
Employee Rating

The Ford Dealership was wonderful. Unfortunately the engine failed shortly after the warranty repair. A Ford employee checked but it failed again for the same reason. Hower, Ford Comp More

by seburnworth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

Jun 15, 2026

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

June 13, 2026

Dealership Rating
Employee Rating

It was the worst service I had they lied to us and scammed us also More

by dotsonodie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2026

Ford of Morgantown responded

Dear Valued Customer, We strive to provide a world-class customer experience, and I am very sorry about your recent visit. I would appreciate more details so that I can help you going forward. My name is Cade Ingram, and I'm the General Manager at Ford Lincoln of Morgantown. My direct phone number is (304)446-7001. I am here to help you if you choose to reach out. I apologize on behalf of my dealership and team.

June 06, 2026

Dealership Rating
Employee Rating

Had my car in 3 times in 2 months for different issues and they were amazing every time! They answered all my questions and communicated frequently with me about my repairs. When an issue they didn't orig More

by RLEGOODING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

Jun 09, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2026

Dealership Rating
Employee Rating

Good and friendly service! I have taken several vehicles to Quick Lane over the years. More

by WALLSDCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2026

Dealership Rating
Employee Rating

Really? My vehicle has been in the garage for. 4 months. I know they are having problems getting parts. I understand that but refusing me a vehicle to drive More

by suzy.ross50
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jun 05, 2026

Ford of Morgantown responded

Thank you for bringing this to our attention, Suzy. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Jun 07, 2026

suzy.ross50 responded

They finally gave me a vehicle to drive, only because I informed them I had to get to Pittsburgh because of an emergency surgery. And that I was planning on calling the BBB.

June 04, 2026

Dealership Rating
Employee Rating

Awesome facility and Tim is top notch. Listens to concerns. Has issues addressed throughly and takes the time to explain needed and recommended repairs. He is definitely an assest to the d More

by tank2009
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 05, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Dealership Rating
Employee Rating

Feel free to call. Feel free to call This is about the same run around xxxxxxxx the service department does More

by ALLENDULEY55
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jun 05, 2026

Ford of Morgantown responded

Allen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 31, 2026

Dealership Rating
Employee Rating

They quickly dealt with the recalls I had received and identified the cause of my other problem. They accurately repaired the problem and now it works fine. More

by JJCUL
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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