Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods | Page 4

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
85 Reviews
4.4

85 Reviews

Write a Review

85 Reviews of Timmy Woods

May 31, 2026

Dealership Rating
Employee Rating

Lack of communication Wanting to do things to my car when I ask just for a oil change More

by HOMEMADEMOMMA
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

"HOMEMADEMOMMA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2026

Dealership Rating
Employee Rating

Timmy was great to deal with. I am just alittle frustrated with Lincoln over the struggle with warranty coverage More

by chucktrump
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jun 02, 2026

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

May 30, 2026

Dealership Rating
Employee Rating

The Mobile Service unit was a great idea from Ford. They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was v More

by albert.taylor1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 23, 2026

Dealership Rating
Employee Rating

Very helpful walking with me through the recall process. Made it even more convenient with the remote, at-home service. Kept me fully informed with email and text message reminders. More

by Rural Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

May 28, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2026

Dealership Rating
Employee Rating

The staff was very courteous and helpful. I was kept informed of repairs all through the job. All questions were answered to my satisfaction and if they couldn’t answer, they found someone th More

by paulfriend35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 21, 2026

Dealership Rating
Employee Rating

I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done More

by mstarcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2026

Dealership Rating
Employee Rating

Communication was unacceptable. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. More

by Patrick smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2026

Ford of Morgantown responded

We value and appreciate your business, Patrick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 15, 2026

Dealership Rating
Employee Rating

Have never had any problems or issues dealing with my dealer As long as they continue with quality service I will be happy More

by WSOLOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

May 19, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2026

Dealership Rating
Employee Rating

My car was full of grease dirt and had dirty paper towels in it My car was full of grease dirt and had dirty paper towels in it More

by timothywsphar1984
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

May 19, 2026

Ford of Morgantown responded

Timothy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2026

Dealership Rating
Employee Rating

Everyone was courteous prompt and informative about my vehicle but not pushy , I found my visit for recall fix to be pleasant . More

by Nativewytch
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

May 14, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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