Timothy Mack

Tamiami Hyundai responded

We're grateful to have you as a Tamiami Hyundai customer, Doctor Maur. Thanks for the review!

Tamiami Hyundai responded

We're pleased to hear that our team member provided such a knowledgeable and friendly experience at Tamiami Hyundai. Thank you for sharing your positive feedback with us!

Tamiami Hyundai responded

It's disappointing to hear about your experience with us. We strive for competitive pricing and knowledgeable service, so it's concerning that we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

Tamiami Hyundai responded

Thank you for your confidence in Tamiami Hyundai, and for your business. We are grateful to have you as a customer!

Tamiami Hyundai responded

It's wonderful to hear that you had such a positive experience with our team at Tamiami Hyundai! We're glad everything went smoothly and appreciate your kind words. Safe travels in your freshly washed car!

Tamiami Hyundai responded

Thank you for your feedback! We're glad to hear our team was welcoming and that the loaner service stood out. We'll work on improving communication during the process at Tamiami Hyundai.

Tamiami Hyundai responded

I sincerely apologize for the length of time it took to complete the repairs on your vehicle. Repairs of this nature must be handled by a Hyundai-certified technician who is specifically trained and qualified for this level of work, and scheduling accordingly can sometimes extend the timeline. It is never our intention for any guest to leave dissatisfied. I completely understand your frustration, especially after the time your vehicle spent at an independent shop before being referred to us as well. Processing warranty claims on 10-year-old, high-mileage vehicles requires significant time, attention, and coordination — and I’m pleased that our team was ultimately able to complete the necessary repairs and get you back on the road with a running vehicle — with Hyundai covering the bulk of the costs. Thank you again for your patience, and we wish you many safe and happy miles ahead.

Tamiami Hyundai responded

I'm sorry to hear about your experience with the sunroof and loaner vehicles. We strive for better communication and cleanliness standards, so it's disappointing to learn we fell short here. Please reach out when you have a moment; I’d like to help resolve these issues promptly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

Tamiami Hyundai responded

Thanks for working with us! We are glad to hear that our Tamiami Hyundai team provided excellent service.

Tamiami Hyundai responded

We're glad to hear that the renovations didn't impact your experience at Tamiami Hyundai! We appreciate your understanding and look forward to serving you in our updated space soon. Thanks for sharing this feedback!