Toby Gray | Page 5

Working with Ana Lima has been a pleasure. As returning Lexus customers, but in a different state, we had no experience with Lexus of Sarasota. After reading previous reviews we requested to As returning Lexus customers, but in a different state, we had no experience with Lexus of Sarasota. After reading previous reviews we requested to work with Ana when we started the process of purchasing a new Lexus SUV. She is very knowledgable, professional, and responsive. We had specific requests for our new SUV. Ordering was necessary. Phone calls, emails, text messages were always responded to very quickly. Ana seems to genuinely care about her customers. Meeting the Lexus of Sarasota team of Service Managers, Sales Managers, Technology experts has been a positive experience. We look forward to a great long term relationship. More

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Great selection of vehicles. Knowledgeable and friendly sales and service staff. Although dealing with extensive renovations, they made us welcome and comfortable. Knowledgeable and friendly sales and service staff. Although dealing with extensive renovations, they made us welcome and comfortable. More

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Professionals. Sales representatives and managers are easy going and intuitive in regards to the consumer mindset. Respectful of diversity is highly valued today! Sales representatives and managers are easy going and intuitive in regards to the consumer mindset. Respectful of diversity is highly valued today! More

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Easy going and friendly. Smooth process. I would recommend it and David. The price was fair as well. Smooth process. I would recommend it and David. The price was fair as well. More

by billboulanger Verified Customer Verified Customer

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Both the salesman and the managers were very helpful in getting me the car I wanted at a price I felt comfortable with. getting me the car I wanted at a price I felt comfortable with. More

by dinojfudoli Verified Customer Verified Customer

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They friendly, polite and found what you were looking for and if they did not have the vehicle they asked the right questions to help you find a suitable one with no pressure. and if they did not have the vehicle they asked the right questions to help you find a suitable one with no pressure. More

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Ana is an exceptional sales executive. She's personable, intelligent, kind, knowledgeable and extremely patient. Glad we got to work with her. She's personable, intelligent, kind, knowledgeable and extremely patient. Glad we got to work with her. More

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It is difficult to judge Lexus of Sarasota because of the extensive remodeling. But, I do give the company 5 stars for continuing their customer service during the construction disruption. extensive remodeling. But, I do give the company 5 stars for continuing their customer service during the construction disruption. More

by dldmorrill Verified Customer Verified Customer

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Outstanding experience from start to finish, from the salesman Jamie to the sales and business managers, to final detail. They bring a level of professionalism not often encountered in the car buisiness. salesman Jamie to the sales and business managers, to final detail. They bring a level of professionalism not often encountered in the car buisiness. 10/10 would recommend. More

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The entire sales/front end staff is a group of true, customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side moldings and prepping/detailing the vehicle for delivery failed miserably. They cost me money in insurance because the vehicle was not delivered as promised. The customer follow-up after delivery is also superior to anything I have ever experienced in my 50+ years of driving/purchasing/leasing vehicles. The dealership just needs to "clean-up" their detail/get ready department. More

by pdbdabfet Verified Customer Verified Customer

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