Todd Ackley | Page 21

Awesome experience with Travis Gudknecht and the finance and service department. Thank you all John and service department. Thank you all John More

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This is my 3rd Subaru that I have purchased. From the minute I walked in the door, I actually was able to walk in the door and not get hounded by sales people, I was treated as a person and not From the minute I walked in the door, I actually was able to walk in the door and not get hounded by sales people, I was treated as a person and not as a potential sale. Dave listened to my concerns and suggested great vehicles and I was able to test drive them all to make sure I got the one that was going to work best for me. After my purchase, the GM approached, sat down with me, and personally thanked me and we had a small conversation. That is a first in all my car buying experiences. Dave introduced me to Tina, who would then call me in a few weeks to set up a time to go over all the features of the car, another first. Dave was able to go over the basic features of the car and paring my phone for Bluetooth and hands free. I didn’t leave with a bad taste in my mouth but with one that made me feel like a valuable customer and that they would have done everything to make sure I got what I wanted without the pressure. More

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We had an awesome sales experience with Travis Gudknecht. He was knowledgable, willing to work on our behalf and had a positive approach to reaching our auto budget needs. We love our new (to us) 2016 Forest He was knowledgable, willing to work on our behalf and had a positive approach to reaching our auto budget needs. We love our new (to us) 2016 Forester and highly recommend this Surprise location. Stop by and get some snacks, test drive a Subaru and reap the benefits of this family owned and operated business. Thank you to the whole team for such an efficient and positive experience. Make an appointment and ask for Travis! More

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Caleb, Todd, and DJ were easy to work with. I felt they were transparent and professional through the entire process of purchasing a new car. I wish buying a new car was always that easy! I felt they were transparent and professional through the entire process of purchasing a new car. I wish buying a new car was always that easy! More

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Kudos to Kody Christiansen who handled our needs all the way from ordering our Forester to delivery. This was a very smooth transaction from beginning to end. When we took delivery, today, he explained ever way from ordering our Forester to delivery. This was a very smooth transaction from beginning to end. When we took delivery, today, he explained everything as we went along. Working with Todd, in Finance was also very smooth and hassle free. Neither of these guys tried to pressure us into anything we did not need or want. When we cleared Finance, we went back out to the Delivery Bay and Kody went over the basic functions, got my phone dialed in to the Infotainment system, asked if there was anything else we needed and gave us the name of the person who is a tech expert just in case. I've bought cars before, and this was probably one of the smoothest transactions I've ever had. More

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He was very helpful , didn't pressure me just gave me all the information I needed on the cross check. Wanted to make sure I was comfortable and helped a lot with my paperwork to make sure i got the best dea the information I needed on the cross check. Wanted to make sure I was comfortable and helped a lot with my paperwork to make sure i got the best deal More

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Kyler was an exceptional salesman he kept me in formed from day one, all the updates were very helpful he got everything done that I asked of him and then Sun he deserves salesman of the month. from day one, all the updates were very helpful he got everything done that I asked of him and then Sun he deserves salesman of the month. More

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I have purchased numerous new vehicles from various dealerships, to include my 7th Subaru here, and this was by far my best experience at a dealership. Kyler is a fantastic salesperson because they tru dealerships, to include my 7th Subaru here, and this was by far my best experience at a dealership. Kyler is a fantastic salesperson because they truly want to find the right car for you. They are extremely knowledgeable and enthusiastic about the Subaru brand and his attitude brought me to purchase two new Subarus and easily swayed me away from a potential Honda purchase. More

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I have only the highest praises for the Subaru Superstore in Surprise, AZ. Our entire experience purchasing a new 2023 Outback was outstanding. From our first contact with Mark Mauer the General Manager to t in Surprise, AZ. Our entire experience purchasing a new 2023 Outback was outstanding. From our first contact with Mark Mauer the General Manager to the exceptional service we received from Kyler Schmie, our Sales Associate.The entire process was friendly, attentive and highly professional. I sincerely can’t imagine how buying a new car could have gone any smoother and with less stress. Even after we took our car home, there was follow up to be sure we were satisfied, not something you experience very often. This organization is a class act and I will be strongly recommending them to my family and friends. We have only had the car a few days but we already feel a part of the Subaru family. Thanks to the Subaru Superstore Team! More

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Very prompt reply and helpful and transparent information, no game at all. Very pleasant purchase since the beginning. Thank you all for this. information, no game at all. Very pleasant purchase since the beginning. Thank you all for this. More

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