Todd Ballard | Page 3

Todd - service rep is excellent- always helpful and able to respond to needs (scheduling, shuttle service, etc.) to respond to needs (scheduling, shuttle service, etc.) More

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Want to thank my service advisor Todd for his explanation of all the services my vehicle was due for and what upcoming costs I could expect in the next few months. I appreciate the info. Great experience of all the services my vehicle was due for and what upcoming costs I could expect in the next few months. I appreciate the info. Great experience More

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Although I was only in into Napleton’s this time for routine maintenance, Todd did a great job of answering my questions & keeping me informed of my vehicles needs and the progress during the visit. routine maintenance, Todd did a great job of answering my questions & keeping me informed of my vehicles needs and the progress during the visit. More

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The work at Napleton’s is always done right. The people who work there are always courteous and friendly. My advisor was Todd. The people who work there are always courteous and friendly. My advisor was Todd. More

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Todd is always very professional and has a great personality. Todd is the only person I will deal with in the service department. He always makes sure to send text to make sure I’m up to date when I personality. Todd is the only person I will deal with in the service department. He always makes sure to send text to make sure I’m up to date when I’m there. More

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Roger is always a pleasure to work with and gets things done quickly! He is very nice n professional and i feel like he knows me and my car needs. Thank u roger!! done quickly! He is very nice n professional and i feel like he knows me and my car needs. Thank u roger!! More

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Recent interaction with service rep Todd @Napleton's of Toyota was very productive & timely. No problems & highly recommended. Toyota was very productive & timely. No problems & highly recommended. More

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Organized. Efficient. Honest. They can usually get me in the same week I call. Knowledgeable and friendly. Efficient. Honest. They can usually get me in the same week I call. Knowledgeable and friendly. More

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This was my first visit with Todd and he listened closely to my requests and provided me with great service. The only negative thing I could say was that my windshield washer fluid wasn’t topped off! to my requests and provided me with great service. The only negative thing I could say was that my windshield washer fluid wasn’t topped off! More

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Excellent service and a friendly staff. Would recommend and will return. They took care of my vehicle. Would recommend and will return. They took care of my vehicle. More

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