Todd Ballard
Todd Ballard at Napleton's Auto Park of Urbana

Todd Ballard | Page 4

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Todd Ballard

April 16, 2024

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Employee Rating

The work at Napleton’s is always done right. The people who work there are always courteous and friendly. My advisor was Todd. More

by Peggy Weinberg
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Recommend Dealer
Yes

April 15, 2024

Dealership Rating
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Recent interaction with service rep Todd @Napleton's of Toyota was very productive & timely. No problems & highly recommended. More

by cil1rjn
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Recommend Dealer
Yes

Other Employees Tagged: Eric (repair technician)

April 15, 2024

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Todd is always very professional and has a great personality. Todd is the only person I will deal with in the service department. He always makes sure to send text to make sure I’m up to date when I More

by jodyfults
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Recommend Dealer
Yes

April 15, 2024

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Roger is always a pleasure to work with and gets things done quickly! He is very nice n professional and i feel like he knows me and my car needs. Thank u roger!! More

by candybear1982
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Recommend Dealer
Yes

Other Employees Tagged: Roger Viti

April 12, 2024

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Organized. Efficient. Honest. They can usually get me in the same week I call. Knowledgeable and friendly. More

by karlafreeze
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Recommend Dealer
Yes

April 11, 2024

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This was my first visit with Todd and he listened closely to my requests and provided me with great service. The only negative thing I could say was that my windshield washer fluid wasn’t topped off! More

by alga_0_broncos
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Recommend Dealer
Yes

Other Employees Tagged: Nick Buhr

April 10, 2024

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Excellent service and a friendly staff. Would recommend and will return. They took care of my vehicle. More

by Oneadam9
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Recommend Dealer
Yes

April 06, 2024

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My experience was great. I was late for my appointment but I was welcomed and Todd, as our adviser, explained the all procedures to us very kindly and clearly. He was really More

by Abka
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Recommend Dealer
Yes

April 05, 2024

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Always have an amazing experience when I take my Toyota in to get serviced. Todd is really great about walking me through what is needed and what I could hold off on regarding services and repairs, which i More

by Jake
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Recommend Dealer
Yes

April 04, 2024

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Love the service from Napletons! Todd was great and kept me informed during the process. At pick up, Todd and the rest of the staff were very friendly More

by Kevmis1993
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Recommend Dealer
Yes
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