Todd Fiechter

I found the dealership to be subpar. The salesman was knowledgeable but would answer questions in a way to generate a sale, instead of accuracy. He made assurances that he could not foll The salesman was knowledgeable but would answer questions in a way to generate a sale, instead of accuracy. He made assurances that he could not follow though with. The vehicle showed up with features not requested and they had to scurry and add one that was missed. The delivery person helping to set up the car for delivery was more interested in checking his watch and seeing how quickly he could speed through his information. Not once did he stop and ask if we had questions. He turned on functions that he believed valuable and turned off ones he thought annoying. Additionally, he had profound body odor which was distracting. Apologizes for the last part as it was personal but accurate. More

by DCOVEY0864 Verified Customer Verified Customer

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Todd was great to work with! Very helpful and knowledgeable. We greatly appreciated the way he kept us updated throughout the process. Very helpful and knowledgeable. We greatly appreciated the way he kept us updated throughout the process. More

by BCLITTLE91 Verified Customer Verified Customer

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It was great. No high pressure until I got to the finance guy. He was a bit too pushy on the extended warranty. Wouldn't take no for an answer. No high pressure until I got to the finance guy. He was a bit too pushy on the extended warranty. Wouldn't take no for an answer. More

by SASSYSCRAPPER1998 Verified Customer Verified Customer

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Superior sales team and repair, detailing, paperwork at Toyota. I’ve been looking for a great car for my daughter for six months and the last three weeks with Toyota. Our salesman kept to our preferences, Toyota. I’ve been looking for a great car for my daughter for six months and the last three weeks with Toyota. Our salesman kept to our preferences, budget and timeline without pressure tactics. Communication was great and the Toyota dealership has superior policies in place to facilitate the used car purchase! More

by Happy Odyssey owner Verified Customer Verified Customer

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They were able to get the vehicle that I wanted at a competitive price and the process was very relaxed. competitive price and the process was very relaxed. More

by servmgr64 Verified Customer Verified Customer

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Very pleased with the purchase process and customer relationship. Will always use Toyota of Des Moines for future purchases and service / maintenance. relationship. Will always use Toyota of Des Moines for future purchases and service / maintenance. More

by KIRSCHEN Verified Customer Verified Customer

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Found the right car for us did a great job thank you again we appreciate it. again we appreciate it. More

by JAPRINGLE Verified Customer Verified Customer

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very happy with the service as always! I would highly recommend great job you need me in and out I would highly recommend great job you need me in and out More

by bmcclat06 Verified Customer Verified Customer

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Very satisfied with my experience. Service was quick and efficient plus my ride to work via the shuttle was pleasant. Service was quick and efficient plus my ride to work via the shuttle was pleasant. More

by mnloyd0614 Verified Customer Verified Customer

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The service here is top notch! Todd was amazing! Every step of this process was easy. The details provided by finance and the explanation of features was extremely helpful. Hig Todd was amazing! Every step of this process was easy. The details provided by finance and the explanation of features was extremely helpful. Highly recommend this place! More

by JILL8501 Verified Customer Verified Customer

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