Todd McClellan
Todd McClellan at Headquarter Honda

Todd McClellan | Page 5

Service Advisor

Headquarter Honda

17700 State Road 50
Clermont, FL 34711

5.0
60 Reviews

Hometown: Titusville, FL Spoken Language: English Why I Enjoy Assisting You: I pride myself on building a meaningful relationship with my customers. Hobbies: I enjoy spending my free time riding various bike trails & following my passion for muscle cars.

5.0

60 Reviews

Write a Review

60 Reviews of Todd McClellan

July 06, 2018

Dealership Rating
Employee Rating

Recall and 70,000 mile service Todd was easy to work with. He explained what additional items that needed serviced. This allowed me to keep my van up to date on preventive maintenan More

by Dick47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 09, 2018

Headquarter Honda responded

Thank you so much for leaving a review concerning your most recent visit to our Service Dept. Todd is one of the best in the department for sure. Reviews like this just further solidify that fact. Have a great day & see you next time!

June 10, 2018

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Employee Rating

5 star service technician Service technician was very courteous, patient and knowledgeable. Went out of his way to make me feel confident of the requirements for future servici More

by starguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2018

Headquarter Honda responded

Thank you so much for feeling compelled to write a review regarding your recent Honda Service Dept. visit. We appreciate you mentioning that the shop technician, along with Todd, were able to communicate to you effectively how to proceed with the vehicle going forward. We love to read reviews in which the consumer feels comfortable within these walls. :D

May 18, 2018

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Employee Rating

Fantastic Great experience, very comfortable, no pressure, no hassles and everything explained, they were very accommodating with our time schedule... well..ove More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Rienzi , Robert Marquez, Payton Thomas

May 22, 2018

Headquarter Honda responded

Bev, Thank you so much for sharing your story regarding the experience you had buying your new Honda CR-V from us. Congratulations on your purchase & drive safely!

May 09, 2018

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Employee Rating

Happy customer Awesome and prompt service. The dealership is pretty clean and decent. The waiting area is comfortable and the service personnels are very professiona More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Headquarter Honda responded

On behalf us all of us in the Service Dept, I would like to thank you for sharing this brief but meaningful review about our business! We are very pleased that you enjoyed your experience with Todd. We will be sharing this positive feedback him & the department. Please come visit us again; but not TOO soon! Respectfully, Headquarter Automotive Team

April 25, 2018

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Employee Rating

Awesome Dealership I always get awesome service when I visit Headquarters Honda. They have an awesome team!! From John in sales to Todd in service and Joe the mechanic!! More

by DionneH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Shelling

Apr 26, 2018

Headquarter Honda responded

Dionne, thank you so much for reviewing us & how we did with your most recent visit. We appreciate you specifically pointing out a former Employee of the Year (John); as well as a world-class customer service master in Todd over in service. Thank you for the 5 stars!!!

April 10, 2018

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Employee Rating

Service Friendly, fast, efficient. Did all the work as I expected. I can't add anything more and feel that a dissertation is not needed or warranted. More

by Kab1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2018

Headquarter Honda responded

Thank you so much for the concise but informative review concerning your visit. No one is perfect, but we strive for as close as possible! Thanks!

February 23, 2018

Dealership Rating
Employee Rating

Experienced tire problem driving on highway Drove into HH, my car was driven over to tire section, and problem found in a few minutes. Tire patched, and also had battery checked! Everyone t More

by Schnauzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: I didn’t get the name of the girl who took the car when I arrived and the one who kept me informed til Todd arrived. They were great!

Aug 24, 2018

Headquarter Honda responded

Thank you for reviewing our Service Department after your recent visit to our dealership. We appreciate you taking some time to share your story & tag the people whom assisted you. :)

February 03, 2018

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Employee Rating

Buying a 2018 HRV I can't say enough about the excellent staff experience I had. I have been bringing my 2016 Honda Civic in for regular oil changes etc but never thoug More

by kelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Angle , Payton Thomas, Erica Torres

Jul 27, 2018

Headquarter Honda responded

Thank you for reviewing Headquarter Honda... a partner within the Headquarter Automotive dealership group. We appreciate you taking the time to share your story with us & others that read reviews before making a buying decision. :)

January 14, 2018

Dealership Rating
Employee Rating

Love this place This dealership service is reasonable and honest I take both my vehicles here. I have bought two of my my last three vehicles here and will buy my nex More

by smpthunder22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Jahangir

Jul 27, 2018

Headquarter Honda responded

Thank you for reviewing Headquarter Honda... a partner within the Headquarter Automotive dealership group. We appreciate you taking the time to share your story with us & others that read reviews before making a buying decision. :)

December 24, 2017

Dealership Rating
Employee Rating

Excellent! I have been to this Honda dealership several times for oil changes/minor maintenance and have been pleased every time. A+ Todd M. Has been my service More

by CaraN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2018

Headquarter Honda responded

Thank you for reviewing our Service Department after your recent visit to our dealership. We appreciate you taking some time to share your story & tag the people whom assisted you. :)

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