Todd Phillips | Page 5

Overall good visit Even short staffed at the time we were told greeted and told we would be seen soon. Shortly after John Keefe helped us find the vehicle we had been se Even short staffed at the time we were told greeted and told we would be seen soon. Shortly after John Keefe helped us find the vehicle we had been serching for and did EVERYTHING he could to get us the deal we needed. He was nice and made me feel like a friend or family would. Next time you are car shopping stop by and ask for John you will sure to be taken good care of. More

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Customer service #1 The salesman, the sales manager and everyone at the dealership was so courteous and my car buying experience the best I’ve ever had and this is my 5th The salesman, the sales manager and everyone at the dealership was so courteous and my car buying experience the best I’ve ever had and this is my 5th time purchasing a car. The way they showed interest in my inquiries but they weren’t over bearing salesmen trying to just sell a car. I appreciate the courteousness, professionalism, and top tier customer service! More

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First Jeep I had the best experience with a salesman I have ever had at Phillips Jeep of Ocala. I went in looking for a used jeep with a set payment in mind. Jon I had the best experience with a salesman I have ever had at Phillips Jeep of Ocala. I went in looking for a used jeep with a set payment in mind. Jon my salesman was very courteous especially when I kept changing my mind between new or used and whether I would trade in my car or not. Finally with his help I decided to purchase the used Jeep and keep my trade in. I highly recommend Jon to anyone who is looking for a new vehicle, I will definitely go see him again for my next purchase. More

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Good Time An amazing staff, great attitude and accommodating. I would like to thank Otto my sale rep. for going above and beyond. Thanks for the Jeep visor, I w An amazing staff, great attitude and accommodating. I would like to thank Otto my sale rep. for going above and beyond. Thanks for the Jeep visor, I will pick it up Saturday when you wash and wax my 2016 Jeep Compass, plus fill the gas tank up! Thanks again Mr. Phillips for personally greeting me! More

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Painless!! I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told To I recently inquired about a 2017 Chrysler Pacifica Limited (CPO). I initially worked with Todd Phillips who provided great customer service. I told Todd exactly what I wanted and that I was very interested in buying the vehicle. Phillips had the only CPO Limited Edition within a 250 mile radius! After speaking with my wife, we agreed that this was the right choice/vehicle for us. I called the dealership back and was directed to Will Pardee. I told Will that I would like to put a deposit down on the vehicle to hold it for a week due to our crazy work schedule and my wife being 8 months pregnant. After going through a few possible scenarios, we went with his first recommendation. Will had offered to drive the vehicle from the dealership (Ocala) to us in St. Augustine. No strings attached. This was a first time buying a vehicle at home experience for me and my wife. To say the least, Will and his wife showed up to my door with the vehicle and all the paperwork. It looked even better than the 30 online photos. We did all the normal things: test drive, thorough inspection, going through all the latest technology, etc. And the paperwork time was cut in half because we submitted all of our information to Will in advance, so all the nauseating paperwork was done! A few signatures was all that was needed. Will was very professional and well organized. He responded to all of my emails and texts promptly and also took pictures of items that I inquired about. (Key fobs, remote controls and wireless headphones for U-Connect). Outstanding job Will! And what an incredible experience! Thank you! More

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Great Salesman Experience A great car buying experience...Cost and Salesman's integrity were great but the crew who cleaned and prepped the car for delivery were not up to par. A great car buying experience...Cost and Salesman's integrity were great but the crew who cleaned and prepped the car for delivery were not up to par....We hope they improve that part of the sale. More

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The best service I've ever had I was so blessed to have Jon Gonyer as my sales consultant. He truly took care of me and kept my wishes in mind. I left this dealership extremely happ I was so blessed to have Jon Gonyer as my sales consultant. He truly took care of me and kept my wishes in mind. I left this dealership extremely happy and pleased. He put so much work into this deal and went above and beyond. I highly recommend him to everyone. I will definitely be coming back to this dealership when I'm ready to purchase a new one. Please ask for Jon when you come here, you will not be disappointed, I assure you of that!!! More

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