Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 17

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

March 18, 2023

Dealership Rating
Employee Rating

Always been my go to dealer since their service department helped me out, excellent customer service! That led to me buying two new Honda Ridgelines and sending a new customer in to buy her CRV. More

by vickiwinkler
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Amos Longanecker, Joe Valente , Gina Ruiz, Mike Semik, Sales manager Anthony !

Mar 20, 2023

Honda of Kenosha responded

Thank you so much for your kind words, Vicki, and for taking the time to leave us this wonderful feedback!

March 18, 2023

Dealership Rating
Employee Rating

Happy with the service. Did not have to wait for an appointment. Technicians were very courteous and informative. More

by wandamikels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business, Wanda, and hope to see you again soon!

March 18, 2023

Dealership Rating
Employee Rating

It was a lot better than last time i appreciate it Thanks for your attention More

by albiter857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Mar 20, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 15, 2023

Dealership Rating
Employee Rating

1ST TIME COMING IN FOR AN OIL CHANGE AND TIRE ROTATION SINCE PURCHASING WAS IN PERFECT CONDITION WAS TOLD MY CAR PASSED ALL TESTS WHEN INSPECTED NYT WHEM I GOT MY CAR BACK IT WAS SHAKING AND MAKING NOISE More

by amberrcaceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 19, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 25, 2023

amberrcaceres responded

How could you guys do that? How could you try and take my money like that and tell me that the vehicle wouldn't be covered under warranty when it was? That's complete BS! And unless you're words come with a monetary apology. You guys can kick rocks! My vehicle was fixed and covered under warranty and the issue you said was wrong with it wasn't even correct. smh...

March 14, 2023

Dealership Rating
Employee Rating

I had a new tire pressure sensor failed which was replaced as quickly as possible and appreciate the effort. Thank you. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Mar 15, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 08, 2023

Dealership Rating
Employee Rating

Very well organized, each department treat you with friendly attitude. Everytime I am there my car is completed ahead of schedule. More

by Thomas Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Thomas, and we hope to see you again!

March 06, 2023

Dealership Rating
Employee Rating

Love bringing my car to Kenosha, even though I now live an hour away. The staff is terrific and the waiting area is nice and clean. More

by cmalone627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Mar 07, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 27, 2023

Dealership Rating
Employee Rating

I had a positive experience with you regarding oil change service. Price was reasonable and the car wash is a nice touch. More

by Hayeonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

February 27, 2023

Dealership Rating
Employee Rating

Very nice employees, also knowledgeable and answered all. my questions to my satisfaction and was very patient on helping me to understand questions. Thank you again for another amazing experience. More

by rosewick68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , Marc Bardi, Gina Ruiz

Feb 28, 2023

Honda of Kenosha responded

Thank you, Rose! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

February 25, 2023

Dealership Rating
Employee Rating

Excellent service , I’ll be there for every service always on time , and excellent personnel More

by yamelcabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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