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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 20

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
329 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

4.6

329 Reviews

Write a Review

329 Reviews of Todd Rohrssen

December 30, 2022

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Employee Rating

Had an alignment issue that another dealership was not able to resolve. Honda of Kenosha was able to resolve the issue. More

by Jimenzc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 28, 2022

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Employee Rating

Quick oil change with car wash. Discuss other issue with car to be scheduled in the future with rental. More

by ciesielskid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Dec 29, 2022

Honda of Kenosha responded

Thanks for your review! We strive to make sure that all of our customers leave happy, and it's great to hear about your timely experience here at Honda of Kenosha.

December 28, 2022

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Employee Rating

Really easy to schedule an appointment, they schedule you when is convenient for you and they deliver your car when they promised. More

by jduron.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , Marc Bardi

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Dec 28, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2022

Dealership Rating
Employee Rating

Very pleased, no problems ever getting in me in quik and willing to provide a loner if needed More

by holm26225
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , JEREMIAH ROSE

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Dec 26, 2022

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 21, 2022

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Employee Rating

Rodney was a great help in getting my alignment finished quickly before the snow storm! More

by PrussianBleuCheeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE

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Dec 22, 2022

Honda of Kenosha responded

We are very happy to hear that Rodney and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2022

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Employee Rating

Great customer service and great work, they car washed my car and make me feel like home More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE

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Dec 20, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2022

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Employee Rating

If I could do no stars I would! Horrible experience at the Kenosha Honda! I have never experienced such horrible service and they never checked my account to see that I had warranty More

by ESICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton , JEREMIAH ROSE

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Dec 22, 2022

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 22, 2022

ESICKMAN responded

Nope you couldn’t pay me to walk back into your dealership! Your owner purposely twisted my words around and threatened me as well as tried to make me pay for a car repair that was covered by my warranty. My husband has had issues with getting his free oil changes as well from purchasing a car there. They never check to see if you have warranty and try and get you to pay for something that’s covered. I have never experienced anything like this. Totally unprofessional. I am never one to complain but this was totally unacceptable and I don’t want anyone to go through what we have!!! Horrible experience! Do NOT visit this dealership!!!!!!!!!

Dec 22, 2022

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 04, 2022

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Employee Rating

Always neat, courteous, and willing to help out. Love how they tell you what needs to be done in your car before it’s too late. Would recommend to everyone More

by minerva.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Dec 05, 2022

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2022

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Employee Rating

Experienced Very polite staff and prompt workmanship. Wait time was short which was nice. No complaints. More

by jshorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Nov 30, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2022

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Employee Rating

Great service good customer service they fixed the issue and washed my car and that was awesome More

by hamzaabujad94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

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