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Todd Rohrssen

Overview Reviews (334) Inventory (304)

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Todd Rohrssen

Todd Rohrssen | Page 22

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.5

334 Reviews

Overview Reviews (334) Inventory (304)

Dealership Experience

16 yrs, 8 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

English

4.5

334 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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334 Reviews of Todd Rohrssen

September 05, 2022

Dealership Rating

Employee Rating

After making an appointment and waiting 20 minutes, I was told they did not have the part needed and had no estimate of when it would be available. Still waiting. told they did not have the part needed and had no estimate of when it would be available. Still waiting. More

by gtravis7128

Verified Customer

Recommend Dealer

Sep 09, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 11, 2022

Dealership Rating

Employee Rating

They kept me informed on everything, they were doing. It took longer than expected but they explained why. Which I was pleased with, instead of just having me wondering why. It took longer than expected but they explained why. Which I was pleased with, instead of just having me wondering why. More

by antonyawfirst

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 12, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

August 11, 2022

Dealership Rating

Employee Rating

Helpful staff who give clear feedback on what needs to be done and what is work done. done and what is work done. More

by Lynda@padjen.net

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente

Aug 12, 2022 -

Honda of Kenosha responded

Lynda, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2022

Dealership Rating

Employee Rating

The man who helped me was very respectful and answered all the questiins i had for him all the questiins i had for him More

by itlnqt1255

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , Marc Bardi, JEREMIAH ROSE

Aug 10, 2022 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 08, 2022

Dealership Rating

Employee Rating

Quick service, affordable prices, and friendly staff. Also close to my job. I’m coming here for the rest of my important services. Also close to my job. I’m coming here for the rest of my important services. More

by gladson16689

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 08, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. Todd and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 08, 2022

Dealership Rating

Employee Rating

Very good customer service and experience in this dealership is the most delightful the people are great dealership is the most delightful the people are great More

by Jerlene Moore

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 08, 2022 -

Honda of Kenosha responded

Jerlene, Thank you so much for your excellent review! We are so glad that Todd had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 05, 2022

Dealership Rating

Employee Rating

Absolutely fantastic. Scheduling online was easy. Took less time than anticipated. Provided me with what I should do in the future, and provided pricing, but did not pr Scheduling online was easy. Took less time than anticipated. Provided me with what I should do in the future, and provided pricing, but did not pressure. A++++ More

by MARK.JACOBSEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 07, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, Mark, and for taking the time to leave us this wonderful feedback!

August 04, 2022

Dealership Rating

Employee Rating

Service was performed in an EXCELLENT Manner: done Efficiently, Quickly, and at a reasonable price! Advisor Joe Valenti took GREAT Care of me- as Usual!!! 😁😃👍😷 Efficiently, Quickly, and at a reasonable price! Advisor Joe Valenti took GREAT Care of me- as Usual!!! 😁😃👍😷 More

by bbonato

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Cutts, Jim Spink, Joe Valente

Aug 07, 2022 -

Honda of Kenosha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

August 03, 2022

Dealership Rating

Employee Rating

The staff was really nice and really accommodating. I will definitely be coming back every time I need a service I will definitely be coming back every time I need a service More

by KEVIN.SEGURA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 04, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

July 27, 2022

Dealership Rating

Employee Rating

I am a travel RN and had an urgent need fixed with courteous and reliable care. My first time at their dealership and I felt like a life long customer!!!!! courteous and reliable care. My first time at their dealership and I felt like a life long customer!!!!! More

by marshablum

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 28, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

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