Todd Roth

The interactions were easy, knowledgeable, and effective. We were in and out with our new vehicle in four hours. We were in and out with our new vehicle in four hours. More

by rachel.kayser Verified Customer Verified Customer

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This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More

by mattfanning1977 Verified Customer Verified Customer

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Fantastic experience! Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. Aaron was great as were Jill and Todd. Would highly recommend Suntrup to one and all. Pleasant experience. More

by tedder5043 Verified Customer Verified Customer

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I had a wonderful experience leading my new Tiguan and will recommend my friends and family to go here! will recommend my friends and family to go here! More

by emilybutcher Verified Customer Verified Customer

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This was my 4th Rogue from Suntrup and I was not disappointed! Started with texts and emails with Veronica Holliday and an appointment with Jonathan Stevens-who met me at the door. John did a terrif disappointed! Started with texts and emails with Veronica Holliday and an appointment with Jonathan Stevens-who met me at the door. John did a terrific job of explaining my options to me and helped me find the perfect fit for my WANTS and needs. He then introduced me to Jill Schellhase who walked me through the paperwork and made it seem so easy. John finished out the experience by transferring my belongings from my old car to my new one, he even hooked up my granddaughter’s car seat! I knew there were great reasons I returned to Suntrup. Thank you all. More

by Liz Ault Verified Customer Verified Customer

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I walked in there, not expecting to walk out with a vehicle and they worked miracles. I got the vehicle that I had been looking at, and at a better rate than I ever expected. Ryan made sure I got the b vehicle and they worked miracles. I got the vehicle that I had been looking at, and at a better rate than I ever expected. Ryan made sure I got the best deal, and made the experience feel genuine. Katherine has amazing sales etiquette and sold me on the car without being pushy. Will be going there to buy my daughter‘s car soon. More

by Rhuggins3573 Verified Customer Verified Customer

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I am very loyal to Suntrup Nissan. I have bought 5 cars counting this one and always been happy with price and service. I have bought 5 cars counting this one and always been happy with price and service. More

by kcubed131 Verified Customer Verified Customer

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Mundo, Brian, and Jill did an excellent job getting me into the vehicle I wanted. They made the process easy. Glad I stopped by Suntrup Nissan! into the vehicle I wanted. They made the process easy. Glad I stopped by Suntrup Nissan! More

by jason.e.barr82 Verified Customer Verified Customer

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John and the Suntrup team are responsive and easy to work with. This is the second vehicle we’ve bought from Suntrup with. This is the second vehicle we’ve bought from Suntrup More

by RYAN.FEHLIG Verified Customer Verified Customer

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Very professional, friendly and knowledgeable staff. Welcoming and relaxing environment with a wide range of vehicles available. Welcoming and relaxing environment with a wide range of vehicles available. More

by Faris Verified Customer Verified Customer

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