Todd Roth | Page 7

We recently purchased a vehicle and had a truly positive experience thanks to our salesperson, and his manager. From the moment we walked in, they were professional, knowledgeable, and genuinely focused on experience thanks to our salesperson, and his manager. From the moment we walked in, they were professional, knowledgeable, and genuinely focused on helping us find the right vehicle for our needs. They made the process smooth, answered all our questions with patience, and never made us feel pressured. Shortly after we brought the car home, we noticed a minor issue. While that was unexpected, what truly impressed us was how quickly and professionally the team handled it. They went out of their way to make it right without hesitation, showing us that their commitment to customer satisfaction goes beyond the sale. It's rare to find this level of care and integrity in the car-buying world. We’re happy with our vehicle and even more grateful for the excellent service we received. Highly recommend working with this team if you're looking for a dealership that stands behind their word! More

by clappashley84 Verified Customer Verified Customer

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They treat you just like you are family. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. More

by insagent08 Verified Customer Verified Customer

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Everyone was absolutely amazing. Showing us the exact cars we were interested in, answering all of our questions and went above and beyond when we wee not sure we would be able to pu Showing us the exact cars we were interested in, answering all of our questions and went above and beyond when we wee not sure we would be able to purchase. More

by amanda.richelle.maddox Verified Customer Verified Customer

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The service at Suntrup is great. They provide you with a very personalized experience and are extremely appreciative of your time. Everyone is always helpful, knowledgeable and prof They provide you with a very personalized experience and are extremely appreciative of your time. Everyone is always helpful, knowledgeable and professional. That explains why this is my 4th Nissan purchase from Suntrup. More

by LSCHARF Verified Customer Verified Customer

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I want to start by saying I was happy with Iggy—he was helpful and professional. However, I did not work with him for the majority of this sale, so my overall experience wasn’t based solely on him. The helpful and professional. However, I did not work with him for the majority of this sale, so my overall experience wasn’t based solely on him. The experience as a whole was just okay. I’ve purchased several Nissans over the years and have always gone to Bommarito, where the level of service and customer care has consistently been a step above and feel as though your salesman need a little help in that area (Mike) At your location, I didn’t feel the same level of attentiveness. For future reference, it’s important to ensure that conversations with customers feel positive and genuine. A little small talk is fine, but showing real care and engagement in the customer’s needs and concerns makes a much bigger impact. While I appreciate the effort, based on this experience, I would not rate it as 4 stars or higher. More

by Jengardner2002 Verified Customer Verified Customer

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Kenen was very nice. Was able to get me the price I wanted. He was also very knowledgeable about the vehicles and made sure the car was clean and full of gas when I left. Was able to get me the price I wanted. He was also very knowledgeable about the vehicles and made sure the car was clean and full of gas when I left. Great dude. More

by mattanstead Verified Customer Verified Customer

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Aaron was very helpful with my needs and assisting with my purchase. I always feel welcome there my purchase. I always feel welcome there More

by Margrettmcdonald Verified Customer Verified Customer

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They are super nice there and they help you instantly they will clean your car nice and. Keen they will clean your car nice and. Keen More

by mariahsturgeon931 Verified Customer Verified Customer

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The dealership was clean, everyone was super helpful and I left with the best deal around. Katherine was a rockstar and made me feel so comfortable throughout the entire process. Will never buy a car from a I left with the best deal around. Katherine was a rockstar and made me feel so comfortable throughout the entire process. Will never buy a car from anywhere else!!!! More

by ryan.mccalla86 Verified Customer Verified Customer

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They go above and beyond every time. Every member of the team treated me like I was the only one. Every member of the team treated me like I was the only one. More

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