Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Todd Simpson

Overview Reviews (221) Inventory (261)

Contact Me

View All Employees

< View All Employees

Todd Simpson

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Contact Me

4.8

221 Reviews

Overview Reviews (221) Inventory (261)

Dealership Experience

15 yrs, 1 mo

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.8

221 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Todd Simpson

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

221 Reviews of Todd Simpson

January 28, 2026

Dealership Rating

Employee Rating

Excellent service. Very professional. Always use BMW of Allentown.Todd has always helped us, he’s amazing. Very professional. Always use BMW of Allentown.Todd has always helped us, he’s amazing. More

by sandbernlt

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 28, 2026 -

BMW of Allentown responded

Thank you for sharing your review of Todd! We take pride in our professionalism and excellent service at BMW of Allentown. We appreciate your continued trust and support!

January 27, 2026

Dealership Rating

Employee Rating

Todd provided excellent service and follow-up. He explains things clearly and extremely responsive arranged for a loaner since the car required a recall fix. It was very nice and helpful. He explains things clearly and extremely responsive arranged for a loaner since the car required a recall fix. It was very nice and helpful. More

by Janetquigley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 27, 2026 -

BMW of Allentown responded

Hi Janetquigley, we're glad Todd provided excellent service and kept you informed throughout. Thank you for choosing BMW of Allentown and for sharing your positive experience!

December 17, 2025

Dealership Rating

Employee Rating

Todd took great care of my concerns. He kept me updated about the progress about the repairs to my car. In addition after my car was returned he helped me with reprogramming the electric He kept me updated about the progress about the repairs to my car. In addition after my car was returned he helped me with reprogramming the electrics on the car. I've dealt with him several times with 2 cars, and he has been always helpful. He is a great representative for Allentown BMW. More

by highflight77

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles German

Report | Print

Dec 18, 2025 -

BMW of Allentown responded

Thank you for sharing your kind words about Todd and our team! We are grateful for your support and we look forward to seeing you again at BMW of Allentown.

November 12, 2025

Dealership Rating

Employee Rating

Excellent service and communication. I wish sooner appointments were more available. Great inside amenities despite place being a little crowded sometimes. I wish sooner appointments were more available. Great inside amenities despite place being a little crowded sometimes. More

by Diesel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 13, 2025 -

BMW of Allentown responded

Thank you for sharing your feedback about the experience you had with our service team at BMW of Allentown! We are happy to provide helpful communication, and we hope to have you back for any future needs. Drive safe!

October 15, 2025

Dealership Rating

Employee Rating

Todd did a wonderful job in taking care of my vehicle. He’s knowledgeable, friendly and a professional. He’s knowledgeable, friendly and a professional. More

by Luis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 15, 2025 -

BMW of Allentown responded

Luis, we are thrilled Todd delivered knowledgeable and friendly service. Thank you for choosing BMW of Allentown and for sharing your feedback! We appreciate your support!

September 25, 2025

Dealership Rating

Employee Rating

Very disappointed i I was mis informed about a recent recall Only partial service was completed recall Only partial service was completed More

by Danny

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Justin Dressel

Report | Print

Sep 26, 2025 -

BMW of Allentown responded

Danny, we are concerned to hear that the recall was not resolved to your satisfaction. Please reach out to me so I can address any outstanding issues. Thank you, Web Lingle - Service Manager - 610-820-2950

September 24, 2025

Dealership Rating

Employee Rating

Over past 3 years Costumer Service I receive is top notch.. Thankyou Todd and Lisa notch.. Thankyou Todd and Lisa More

by Rivaires

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Benninger, Lisa Manento, Mechanics

Report | Print

Sep 24, 2025 -

BMW of Allentown responded

Thank you, Rivaires, for stopping by to leave Todd, Lisa, and BMW of Allentown a wonderful review!

September 10, 2025

Dealership Rating

Employee Rating

exercise service, and professional. The service of the car was done in a timely manner, and I was very impressed with the up-to-date information they gave me. The service of the car was done in a timely manner, and I was very impressed with the up-to-date information they gave me. More

by Mdbell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Manento, Austin

Report | Print

Sep 10, 2025 -

BMW of Allentown responded

Thank you for sharing your feedback about the team at BMW of Allentown! We look forward to your next visit. Take care!

August 23, 2025

Dealership Rating

Employee Rating

I have been coming to this dealership for a few years now, I give them a thumbs up now, I give them a thumbs up More

by Shabazys

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles German, Ethan Harbison, Webb Lingle, Lisa Manento, Luke Rheiner, Luis Rodriguez

Report | Print

Aug 26, 2025 -

BMW of Allentown responded

We are so grateful for your years of business! Thank you for choosing BMW of Allentown and for sharing your experience. Drive safely until we see you again!

July 23, 2025

Dealership Rating

Employee Rating

Great service advisors Lisa and Todd. They are thorough and pleasant. Service always done properly They are thorough and pleasant. Service always done properly More

by Ted

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Manento

Report | Print

Jul 23, 2025 -

BMW of Allentown responded

Ted, thanks for leaving BMW of Allentown a five-star review! We are happy to hear that Lisa and Todd provided standout service.

Dealership Inventory (261 Vehicles)

2026 BMW X3 | new

$60,775

2026 BMW X3

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$60,775

View Vehicle Details

View Details

2026 BMW X3 | new

$55,390

2026 BMW X3

new

Arctic Race Blue Metallic exterior

Automatic

All-wheel Drive

$55,390

View Vehicle Details

View Details

2026 BMW X5 | new

$86,150

2026 BMW X5

new

Dravit Grey Metallic exterior

Automatic

All-wheel Drive

$86,150

View Vehicle Details

View Details

2026 BMW X5 | new

$81,350

2026 BMW X5

new

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$81,350

View Vehicle Details

View Details

2026 BMW X3 | new

$62,050

2026 BMW X3

new

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$62,050

View Vehicle Details

View Details

2026 BMW 330 | new

$55,965

2026 BMW 330

new

Arctic Race Blue Metallic exterior

Automatic

All-wheel Drive

$55,965

View Vehicle Details

View Details

View All Inventory