Todd Simpson
Todd Simpson at Daniels BMW
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Todd Simpson | Page 4

Service Advisor

Daniels BMW

4600 Crackersport Rd
Allentown, PA 18104

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5.0
205 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

13 yrs, 5 mos

Industry Experience

22 yrs, 9 mos

5.0

205 Reviews

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205 Reviews of Todd Simpson

October 15, 2022

Dealership Rating
Employee Rating

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German , Austin Schlemmer

Oct 17, 2022

Daniels BMW responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 14, 2022

Dealership Rating
Employee Rating

Professional staff who are attentive and knowledgeable. Todd is always there to help with all matters regarding service. Always feels like home going back to Daniel’s! More

by mgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly, Katie & Lisa

Oct 14, 2022

Daniels BMW responded

Thank you for your review! We're so happy that Todd earned your business during your recent visit! We appreciate you as a customer and look forward to seeing you next time! -Daniels BMW

October 04, 2022

Dealership Rating
Employee Rating

Great experience trying to solve an internet incompatibility with an older model (2014) BMW car. More

by Barrrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rudy

Oct 05, 2022

Daniels BMW responded

Thank you for your kind review! We appreciate your kind remarks! -Daniels BMW

September 17, 2022

Dealership Rating
Employee Rating

Always thinking of the customer and excellent service. Todd is alway cheerful and eager to help. More

by Applepolisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Daniels BMW responded

Thank you for the kind review! Todd & the team look forward to seeing you next time here at Daniels BMW!

September 16, 2022

Dealership Rating
Employee Rating

Continued timely resolution of any issues and car is ready when promised. I like the video inspection reviews they provide to support recommendations More

by Msweetana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Daniels BMW responded

Thank you for the fantastic feedback! We appreciate you trusting the Daniels BMW team with your service needs and look forward to seeing you next time!

September 15, 2022

Dealership Rating
Employee Rating

Had an interesting problem with my car that i diagnosed myself and Todd was more than happy to help. More

by Robert Keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Daniels BMW responded

Thanks for the five stars, Robert! We're glad to hear that Todd could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Daniels BMW

September 13, 2022

Dealership Rating
Employee Rating

I like it because is a family driven and the Service is excellent and the people are professional and what they doing More

by PerlaPR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Evans

Sep 13, 2022

Daniels BMW responded

We sincerely appreciate your great feedback and five-star rating, Perla! Our team looks forward to providing you with great care next time! Thank you! - Daniels BMW

September 13, 2022

Dealership Rating
Employee Rating

Very knowledgeable and professional staff. Took care of all of my concerns. And even went the extra mile in cleaning and making sure I got my car back in pristine condition More

by Chrisaviles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Daniels BMW responded

Thanks for the five stars, Chris! We hope to see you back! -Daniels BMW

September 12, 2022

Dealership Rating
Employee Rating

Great service, Todd Simpson was a pleasure to have as an advisor. He stayed in constant contact with me on the progress of my vehicle. More

by Rick Hoyt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 13, 2022

Daniels BMW responded

Thanks for the five stars, Rick! We're glad to hear that Todd and the rest of the crew here at Daniels BMW could assist you. We hope to see you back!

September 01, 2022

Dealership Rating
Employee Rating

Todd Simpson in service is extremely patient and knowledgeable. It’s a pleasure dealing with him over at the dealership. More

by NTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Daniels BMW responded

Thank you for the wonderful feedback! We're so glad Todd continues to earn your support and we look forward to seeing you next time here at Daniels BMW!

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