Todd Simpson
Todd Simpson at Daniels BMW
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Todd Simpson | Page 5

Service Advisor

Daniels BMW

4600 Crackersport Rd
Allentown, PA 18104

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5.0
205 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

13 yrs, 6 mos

Industry Experience

22 yrs, 10 mos

5.0

205 Reviews

Write a Review

205 Reviews of Todd Simpson

August 31, 2022

Dealership Rating
Employee Rating

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I More

by jorge figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

Aug 31, 2022

Daniels BMW responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

August 04, 2022

Dealership Rating
Employee Rating

Very good customer service and I was pleased with the repairs. I would take my car there again I would recommend this garage to anyone More

by gloriascharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Daniels BMW responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we hope we can be of assistance to you again in the future. Take care! - Daniels BMW

July 31, 2022

Dealership Rating
Employee Rating

Excellent service experience. Scheduled the service online , the service manager was excellent on arrival. Understood the concerns and got to it. The car was ready ahead of promis More

by alim10004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Daniels BMW responded

Thank you for the great feedback and five-star review! We are glad that you had such an easy time scheduling a service appointment online and that the team could get you out fast! We look forward to seeing you again at Daniels BMW!

July 29, 2022

Dealership Rating
Employee Rating

Excellent service from entering the campus through existing. Todd and his staff are true professionals. More

by jcope2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Daniels BMW responded

Thank you for the wonderful feedback! Todd & the team look forward to seeing you next time here at Daniels BMW!

July 27, 2022

Dealership Rating
Employee Rating

I don't know what to write exactly but to be honest my car was fixed that was a good part of it, Todd at reception was helpful and try his best but the service is way way expensive than other dealers or m More

by jadoon5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 26, 2022

Dealership Rating
Employee Rating

Awesome! Above and beyond! Exceptional customer service! Detail oriented. Perfectionists. Caring. Strive for success and 5 stars More

by Adam Maziuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Simoes

Jul 27, 2022

Daniels BMW responded

Thank you for the kind review, Adam! We're happy to hear our team exceeded your expectations and we hope to see you again next time here at Daniels BMW!

July 21, 2022

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Employee Rating

Great service always. Todd is always so knowledgeable and takes care of his customers. Best service advisor! More

by Sandyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Daniels BMW responded

Thank you for the kind review! We're happy to hear Todd continues to take such wonderful care of you and we look forward to your next visit with us here at Daniels BMW!

July 12, 2022

Dealership Rating
Employee Rating

Recently had my car serviced and working with my Service Advisor, Todd, was a pleasant experience. The Technician sent me a video of my vehicle during his inspection and explained the work he performed. I w More

by Waynevanderslice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Daniels BMW responded

Thank you for the fantastic feedback about your recent visit here at Daniels BMW! We appreciate your business and hope we have the opportunity to serve you again in the future!

June 30, 2022

Dealership Rating
Employee Rating

Lisa was great took care of me I’m so pleased ty and mechanics were awesome as well ty daniels More

by Johntorres412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Charles German, Lisa Manento , Ryan Mertz, Austin Schlemmer

Jun 30, 2022

Daniels BMW responded

Thanks for the five stars, John! We're happy to hear that your experience with the crew at Daniels BMW was such a positive one and we hope to see you back for all of your future auto needs!

June 23, 2022

Dealership Rating
Employee Rating

Informed what was needed & cost. Treated w/ respect & job was completed in a timely matter. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mertz

Jun 23, 2022

Daniels BMW responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future. - Daniels BMW

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