Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 9

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
230 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

English English

4.9

230 Reviews

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230 Reviews of Todd Simpson

May 17, 2022

Dealership Rating
Employee Rating

All of the staff at the dealership are very courteous and pleasant to work with. More

by Jlkeim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

BMW of Allentown responded

It is so wonderful to hear this! Thank you for leaving Daniels BMW your awesome five-star review!

May 06, 2022

Dealership Rating
Employee Rating

I bought two BMWs their & my vehicle purchase will be @ Daniels again. They really go out of their way for you More

by mmjj1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your loyal business! We look forward to your next visit!

April 28, 2022

Dealership Rating
Employee Rating

Todd told me comprehensive car insurance would cover my cracked window replacement, which it did, saving me about $1000. More

by sparkyfitzsimons
Recommend Dealer
Yes
Apr 29, 2022

BMW of Allentown responded

We're glad we could help out with this issue! Thank you for coming to Daniels BMW!

April 28, 2022

Dealership Rating
Employee Rating

I contacted Daniels for service on a vehicle that I didn’t purchase from them . I expected to have a difficult time getting an appointment because I did not have a relationship with the dealer . The s More

by Carolecho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

BMW of Allentown responded

Thank you for giving us the opportunity to earn your business! We're so glad Josh & the team were able to take care of your vehicle in a timely manner and we'll be sure to let them know how much you appreciate their excellent service. Thanks again for the kind review. We look forward to seeing you next time here at Daniels BMW!

April 14, 2022

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We are thankful for Daniels BMW and our wonderful Client Advisor, John Evan’s for their exceptional service, knowledge and patience as we picked out the right car for our family. This is our fifth lease wit More

by Kimstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento , John Evans, Ryan Mertz

Apr 14, 2022

BMW of Allentown responded

Hi Kim, thank you for taking the time to share your experience working with John at Daniels BMW! We're so happy that we have worked with you for the past five of your leases! We appreciate your 5-stars and look forward to seeing you next time!

April 11, 2022

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Employee Rating

Todd Simpson and his crew have once again taken care of my 2014 X3 with care and efficiency. Todd always reviews every aspect of the service and explains any questions. He is mindful of costs and walks thr More

by mgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

BMW of Allentown responded

Thank you for complimenting Todd and our crew at Daniels BMW! We're so happy that he worked hard to find the issues with your vehicle and you can trust our team for all future automotive needs! See you next time!

April 09, 2022

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Employee Rating

The whole staff at Daniels BMW Crackersport Road are very professional they took very good care of me I got a loaner car while my airbag was being replaced in my BMW and they were careful not to make my car More

by clwagner1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Alderfer, Andy Balik

Apr 11, 2022

BMW of Allentown responded

Hello - thank you for sharing your experience working at Daniels BMW! We're happy that our team worked with you to fix the issues with your vehicle! We look forward to seeing you next time, Lynne!

April 03, 2022

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Employee Rating

Todd Simpson is great - he gives specific information- and solves any problems quickly- very smart - best service guy I ever worked with at any dealership More

by Rasich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

BMW of Allentown responded

Thank you for the fantastic feedback! We're happy to hear that Todd continues to provide you with wonderful service and we look forward to seeing you next time here at Daniels BMW!

April 02, 2022

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Employee Rating

They kept me informed of what’s going on with my vehicle, I was impressed More

by Digenius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

BMW of Allentown responded

Thank you for your kind comments! See you next time! -Daniels BMW

March 17, 2022

Dealership Rating
Employee Rating

Pleasant and courteous service, very satisfied and will continue to have my car serviced at BMW More

by Ejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

BMW of Allentown responded

Thank you for giving us the opportunity to earn your business! We look forward to seeing you next time here at Daniels BMW!

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