Todd Skidmore
Todd Skidmore at Acura Columbus

Todd Skidmore | Page 43

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
5.0
487 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

14 yrs, 9 mos

Specialties & Trainings

cust. service

5.0

487 Reviews

Write a Review

487 Reviews of Todd Skidmore

May 07, 2017

Dealership Rating
Employee Rating

Service on my RDX Customer service was fantastic and it cannot be duplicated elsewhere. Todd was great to work with and is why people buy Acuras. It is the quality of More

by jlmoore2005
Recommend Dealer
Yes
May 08, 2017

Acura Columbus responded

Thanks! I am glad Todd could help. We appreciate you choosing to bring your car to us. - John Connelly Owner/Acura Columbus

April 11, 2017

Dealership Rating
Employee Rating

First Oil and Tire Rotation I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I More

by rlwead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Longalong

Apr 12, 2017

Acura Columbus responded

I love to read that our internet appointment system worked well. I made an appointment myself online for my car on Monday and it worked perfectly today! Thanks for coming for your first visit and we hope to see you for years to come. Thanks, John Connelly Owner/Acura Columbus

April 11, 2017

Dealership Rating
Employee Rating

Acura TL Service visit Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is oper More

by JEFF.HEAPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Prescott

Apr 12, 2017

Acura Columbus responded

Jeff- Sorry on the delay!! Communication is the key to our success and sorry for the lack of proper status updates. Thanks for letting me know! - John Connelly Owner/Acura Columbus

April 01, 2017

Dealership Rating

Great Experience Called in for a service appointment and was able to get same day service! Went in a bit before my scheduled time they got me all situated in a timely More

by ralcindor91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2017

Acura Columbus responded

I like everything I read here! Same day Service - great! Shuttle - great! Friendly and professional - great! Thanks for letting me know and I appreciate having the chance to work on your car. - John Connelly Owner/Acura Columbus

March 24, 2017

Dealership Rating
Employee Rating

Easy in, easy out Great group of people to work with! Always attentive and friendly, and somehow know me by name every time i walk in the door. I've been using them for More

by JOSHUA_SWEARINGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune, Jami Meredith , Joyce Garrett

Mar 24, 2017

Acura Columbus responded

Thanks! We like having the Pint Room across the street also! Have a great weekend. - John Connelly Owner/Acura Columbus

March 21, 2017

Dealership Rating
Employee Rating

Disaster avoided ... My RDX was losing about 5 pounds per week from my right rear tire. Todd and Zach discovered that not only was it leaking, there was a bulge on the in More

by Walker Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Mar 23, 2017

Acura Columbus responded

Walker- Thank you for the past 13 years! Glad Todd and Zach could help. Hope you have a good trip to Florida. Thanks, John Connelly Owner/Acura Columbus

March 14, 2017

Dealership Rating
Employee Rating

Service technician on autopilot?? Took 2015 RDX in for service over the weekend for routine maintenance. After the service, all of the boxes on my report were checked as "good". Go More

by MetalMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2017

Acura Columbus responded

Thank you for the feedback. Everyone in Service was told about the coolant and tire issues over the weekend after you informed us before we received this review today. I am hoping that after speaking with our Service Manager, Larry Jones, this weekend and sending over a gallon of antifreeze will help show that we care and that we are sorry. - John Connelly Owner/Acura Columbus

February 20, 2017

Dealership Rating
Employee Rating

First Oil Change Had booked an online appointment at 2:00. Service team was aware of my need to wait for car. Had me in and out in 45 minutes. Did a fantastic j More

by Michael Newcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2017

Acura Columbus responded

Michael- Thanks for letting me know! I am glad the process worked! Have a great week. - John Connelly Owner/Acura Columbus

February 18, 2017

Dealership Rating
Employee Rating

Service performed as Requested An Acura maintenance service A16 was performed as requested and within the amount of time estimated. You cannot ask for any better service than tha More

by SKC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune, Ashley Glick , Joyce Garrett, Jim McDaniel

Feb 20, 2017

Acura Columbus responded

Thanks for the feedback and giving us the opportunity to work on your car. We appreciate it! Have a good week. - John Connelly Owner/Acura Columbus

February 17, 2017

Dealership Rating
Employee Rating

Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More

by YINKAMOSES2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Jones, Zach Zeune

Feb 17, 2017

Acura Columbus responded

Thanks for the recommendation! Makes my day. Have a great weekend. - John Connelly Owner/Acura Columbus

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