Tom Cole

My 2011 Kia Sorento hit the point of unreliability and when I turned to Acura Columbus for help, they exceeded my expectations. The staff were extremely kind and respectful and only worked toward educatin when I turned to Acura Columbus for help, they exceeded my expectations. The staff were extremely kind and respectful and only worked toward educating me on my purchase and ensuring my understanding of all that was required. More

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I am so impressed with the staff at Columbus Acura. Tyler went out of his way to bring the car to us and go over it from head to toe and thoroughly explained each of the details. Once we cane to an agr Tyler went out of his way to bring the car to us and go over it from head to toe and thoroughly explained each of the details. Once we cane to an agreement he had their finance guy get all the paperwork ready so u just had to stop in and sign making it super quick. Francesco is the person I initially started working with and he as well as the management staff were extremely attentive and responsive! More

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We had a wonderful experience with Acura Columbus. The entire team was professional. There was very little pressure because they are confident in their product. The entire team was professional. There was very little pressure because they are confident in their product. More

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Matti and Tom answered all of my questions and were patient while I flopped back and forth between colors. The got me a better finance rate then what I walked in with. Awesome job guys patient while I flopped back and forth between colors. The got me a better finance rate then what I walked in with. Awesome job guys More

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They are the great team. Most cooperative ever. Thank you for their support and service. Most cooperative ever. Thank you for their support and service. More

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Steve Ault and Acura Columbus earn customer business the right way. For background, I decided that the Acura TLX Type S (in black/black) would be my preferred next car over other options. But this depen right way. For background, I decided that the Acura TLX Type S (in black/black) would be my preferred next car over other options. But this depended on finding one and price. This car is low production with good demand. After monitoring for a few months in Michigan and inquiring with local dealers that weren't that helpful in part due to supply, I decided to look out of state and specifically because Ohio seemed to have better supply options than MI. I contacted multiple dealers in OH about buying options starting with Tom Cole at Acura Columbus. Steve and Tom with Acura Columbus responded promptly with a serious purchase option. As a serious buyer, I cannot say enough good things about working with a group that reads the room and gets to the point. At that stage, it looked like Steve and Acura Columbus were my best option, so I started working with Steve on the potential purchase. And the rest of the experience cemented Acura Columbus as the best option. Steve and the crew tried to make a trade on a car, which is a challenge with a low production car that's in demand. Though that didn't work out, they had an incoming build to fall back on, which was how we finished the deal. Steve's communication throughout was excellent, i.e. patient with my questions, prompt, up front, and all around just a pro. And the day of picking up the car, Steve was great (as expected), and I was in and out without a lot of hassle to finish the purchase, which was appreciated. Even with making about a 3 hour drive one way to make this purchase, I will definitely go to Steve and Acura Columbus in the future if I decide to go with another Acura. Just had a fantastic experience in every way. And I hope Acura keeps making the TLX Type S! What a product so far. More

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Francesco has helped me out with 2 leases over the years. I’m definitely indecisive and hard to work with but he always makes it’s happen! I’m definitely indecisive and hard to work with but he always makes it’s happen! More

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From the first call to the walking out the door with my new lease…Luel was great and efficient to work with! Tom Cole is also a fan favorite coming in clutch with my payment needs! Great finance manager as new lease…Luel was great and efficient to work with! Tom Cole is also a fan favorite coming in clutch with my payment needs! Great finance manager as well…quick, painless, and fun! More

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Tom was so great! He was so kind and patient and I really appreciated it that! He was so kind and patient and I really appreciated it that! More

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Very happy with my purchase at Acura of Columbus. Felt I got a very good deal on purchase price and trade in. Will recommend to others Felt I got a very good deal on purchase price and trade in. Will recommend to others More

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