
Tom Cole | Page 2
Variable Operations Manager
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
35 Reviews
Write a Review35 Reviews of Tom Cole
February 22, 2022
I was very disappointed at the lack of communication your company showed to a fellow employee. Vaughn Thank you so much for your call.. The car I was looking at was sold on a Saturday and I had a appoi your company showed to a fellow employee. Vaughn Thank you so much for your call.. The car I was looking at was sold on a Saturday and I had a appointment scheduled on Sunday. You have an A+ rating at the BBB. I respect your right to sell your cars, but I think I should have never been scheduled a appointment. I appreciate the salesman calling to let me know before I left Home. I will not report any negative comments to the BBB, because I fill honest mistakes can be made. More
Other Employees Tagged: Vaughn
December 14, 2021
Steve and Thomas were great to work with! Treated me fairly and explained the car thoroughly! fairly and explained the car thoroughly! More
Other Employees Tagged: Steve Ault, Adam Hannah
November 15, 2021
Excellent transaction from start to finish when purchasing a CPO 2019 MDX. The process was efficient and smooth. Deal with confidence! purchasing a CPO 2019 MDX. The process was efficient and smooth. Deal with confidence! More
Other Employees Tagged: Steve Ault, Ian Quick, Adam Hannah
October 28, 2021
Mike Shay did a great job setting up my purchase of a 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new ca 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new car’s bells and whistles. I highly recommend Mike! More
Other Employees Tagged: Mike Shay, Jason Bayly
October 18, 2021
Excellent car buying experience. Antonio was great to work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference goin work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference going to Acura Columbus compared to others. They truly understand how to help and treat their customers. 10/10 More
Other Employees Tagged: Adam Hannah, Antonio Gonzalez
August 31, 2021
Excellent service all around. My purchase was seamless and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class all around. More
Other Employees Tagged: Steve Ault, Ian Quick, Sam McHale
August 25, 2021
I had the most amazing and stress free buying experience today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He was kind, patient and professional. He worked with me to make sure I left as a happy customer. Tom, the sales manager, made the negotiating process smooth- no games- low pressure and hassle free. There was mutual respect between Francesco, Tom and I resulting in win win for all parties. Peyton the finance manager offered me package options that actually made sense. He was straight forward and not pushy. He also took time to understand my needs and customized a package for me. It was a pleasure working with these three gentlemen, I highly recommend them and will buy again from this dealership. More
Other Employees Tagged: Francesco Gregory , Peyton
August 17, 2021
Totally customer focused with an all out effort to provide a relaxed and pleasurable experience. provide a relaxed and pleasurable experience. More
Other Employees Tagged: Steve Ault, Adam Hannah
August 06, 2021
Quick to reply, worked out a great deal, personable and efficient. The team worked together to make this a great experience and we drove over an hour to get here! efficient. The team worked together to make this a great experience and we drove over an hour to get here! More
Other Employees Tagged: Ian Quick, Francesco Gregory, Treg Blagg
July 13, 2021
Finance Department was quick to respond to emails that allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have someone specifically there I could ask for by name. First class service all the way through the process. When i test drove information was shared about the vehicle that was helpful in the deciding process. There were never any pressure sales. More
Other Employees Tagged: Steve Ault, Mike Shay, Ian Quick, Adam Hannah, Francesco Gregory, Sam McHale