Tom Cole | Page 2

I was very disappointed at the lack of communication your company showed to a fellow employee. Vaughn Thank you so much for your call.. The car I was looking at was sold on a Saturday and I had a appoi your company showed to a fellow employee. Vaughn Thank you so much for your call.. The car I was looking at was sold on a Saturday and I had a appointment scheduled on Sunday. You have an A+ rating at the BBB. I respect your right to sell your cars, but I think I should have never been scheduled a appointment. I appreciate the salesman calling to let me know before I left Home. I will not report any negative comments to the BBB, because I fill honest mistakes can be made. More

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Steve and Thomas were great to work with! Treated me fairly and explained the car thoroughly! fairly and explained the car thoroughly! More

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Excellent transaction from start to finish when purchasing a CPO 2019 MDX. The process was efficient and smooth. Deal with confidence! purchasing a CPO 2019 MDX. The process was efficient and smooth. Deal with confidence! More

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Mike Shay did a great job setting up my purchase of a 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new ca 2022 MDX and the turn in of my previous MDX. The paperwork was ready to go and he was Very knowledgeable and extremely patient going over the new car’s bells and whistles. I highly recommend Mike! More

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Excellent car buying experience. Antonio was great to work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference goin work with and helped me get everything I wanted. After having struggles with another Acura dealership there was a clear night and day difference going to Acura Columbus compared to others. They truly understand how to help and treat their customers. 10/10 More

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Excellent service all around. My purchase was seamless and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class and I was out in less than 2 hours. They made the car buying experience enjoyable. All employees were extremely friendly and personable. First class all around. More

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I had the most amazing and stress free buying experience today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He today at Acura Columbus. First, my sales person Francesco was just awesome. He took time to listen to me, understand what I was looking for/needs. He was kind, patient and professional. He worked with me to make sure I left as a happy customer. Tom, the sales manager, made the negotiating process smooth- no games- low pressure and hassle free. There was mutual respect between Francesco, Tom and I resulting in win win for all parties. Peyton the finance manager offered me package options that actually made sense. He was straight forward and not pushy. He also took time to understand my needs and customized a package for me. It was a pleasure working with these three gentlemen, I highly recommend them and will buy again from this dealership. More

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Totally customer focused with an all out effort to provide a relaxed and pleasurable experience. provide a relaxed and pleasurable experience. More

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Quick to reply, worked out a great deal, personable and efficient. The team worked together to make this a great experience and we drove over an hour to get here! efficient. The team worked together to make this a great experience and we drove over an hour to get here! More

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Finance Department was quick to respond to emails that allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have allowed me to share what I was looking for. When I had to cancel my appointment due to being out of town, staff worked with me to reschedule and have someone specifically there I could ask for by name. First class service all the way through the process. When i test drove information was shared about the vehicle that was helpful in the deciding process. There were never any pressure sales. More

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